Jessie Jarmon
Dennys Restaurant
chicago
11
years of professional experience
Proven leader with a track record of enhancing customer satisfaction and loyalty through strategic planning and staff development. Excelled in training and mentoring teams, boosting efficiency and implementing quality control measures. Skilled in business development and employee motivation, consistently achieving organizational goals.
Work History
Restaurant Manager
11 Months- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff, enhancing service quality and team efficiency.
- Implemented inventory management systems, reducing waste and improving cost control.
- Developed and executed promotional strategies, increasing customer engagement and sales.
Supervisor
3 Years 6 Months- Established procedures improving efficiency and accuracy.
- Directed and supervised a team of 10 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Created new strategies for improving customer service standards within the organization.
Manager
2 Years- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
Manager
4 Years 7 Months- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented quality control measures to uphold company standards.
Education
High School Diploma
Skills
Strategic Planning
Business Development
Goal-Oriented
Staff Discipline
Training and mentoring
Staff Development
Employee Motivation
References
References available upon request.
Education and Training
other
Timeline
Restaurant Manager
Dennys Restaurant
07.2025 - 06.2026Read More
Supervisor
Starbucks
04.2021 - 10.2024Read More
Manager
Dunkin' Donuts
03.2019 - 03.2021Read More
Manager
Stans Donuts
02.2015 - 09.2019Read More
Harold Washington
High School Diploma
Read More