Acted as a host for special university events to welcome guests, provide information, and ensure smooth event logistics
Advocated for diversity and inclusion within the university community
Highlighted campus initiatives and support services during tours and events
Front Desk Worker
UIC Campus Housing
08.2023 - 03.2024
Provided customer service to visitors and residents, assisted with directions, and responded to questions while maintaining a professional and friendly environment
Documented and reported all security breaches, safety hazards, and unusual activities, and maintained daily activity reports for management review
Monitored and managed entry points, ensuring only authorized individuals accessed the building, and maintained detailed logs of visitor and employee entry
Tutor
Kumon
08.2021 - 06.2022
Provided one-on-one for children (ages 5-17), focusing on subjects such as mathematics, reading, and writing
Regularly assessed student progress through quizzes, homework assignments, and observation
Utilized creative and interactive teaching methods to keep students engaged, motivated, and enthusiastic about learning
CNA
East Bank Rehabilitation Center
09.2021 - 05.2022
Provided hands-on care to patients, assisting with daily activities such as bathing, dressing, grooming, and feeding
Regularly measured and recorded vital signs, including blood pressure, temperature, pulse, and respiration rates, ensuring accurate documentation in patient records
Assisted patients with mobility needs, including transferring from beds to wheelchairs, walking, and positioning to prevent bedsores
Provided comfort measures such as repositioning, adjusting bed linens, and attending to patient requests to enhance their comfort and well-being
Team Leader, Crew Member
Dunkin
04.2021 - 06.2021
Managed daily operations, including opening and closing procedures, shift scheduling, and ensuring smooth workflow during peak hours
Maintained a welcoming and friendly atmosphere, addressed customer concerns, and ensured a positive experience for all customers
Trained new baristas on coffee-making techniques, customer service protocols, and safety procedures
Oversaw cash register operations, ensuring accurate cash handling, processing transactions, and managed daily total cash revenue