Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Zlotowicz

Chicago

Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills. Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment.

Overview

3
3
years of professional experience

Work History

Customer Service Lead

Premier Fitness
02.2023 - 02.2025
  • Led team in resolving customer inquiries, enhancing service efficiency and satisfaction.
  • Trained new staff on customer service protocols and software systems, improving team performance.
  • Developed training materials for customer service procedures, ensuring consistent knowledge across the team.
  • Implemented feedback mechanisms to identify service improvement areas, fostering a customer-centric environment.

Crew

Ocean Nomads
10.2025 - 11.2025
  • Assisted in navigation and steering operations during vessel journeys.
  • Monitored weather conditions to ensure safe sailing practices.
  • Handled lines to moor vessels to wharfs, tie up vessels to other vessels and rig towing lines.
  • Maintained a positive work environment for crew members through effective communication and conflict resolution strategies.

Dishwasher/Server/Cashier

Monhegan House
07.2025 - 10.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Collaborated with team members to ensure smooth store operations during peak hours
  • Cultivated warm relationships with customers.

Farm Hand

Coonridge Organic Goat Cheese
03.2025 - 05.2025
  • Operated farm equipment for daily tasks, ensuring efficient workflow and adherence to safety protocols.
  • Collaborated with team members on farm maintenance tasks, improving overall operational efficiency.
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.

Education

High School Diploma -

Glenbrook South
Glenview
05.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Flexibility
  • Learning agility
  • Compassion and Empathy

Timeline

Crew

Ocean Nomads
10.2025 - 11.2025

Dishwasher/Server/Cashier

Monhegan House
07.2025 - 10.2025

Farm Hand

Coonridge Organic Goat Cheese
03.2025 - 05.2025

Customer Service Lead

Premier Fitness
02.2023 - 02.2025

High School Diploma -

Glenbrook South
Jessica Zlotowicz