Jessica W. Watkins
Island Lake
Summary
Proven to enhance customer satisfaction through efficient transaction processing and exceptional service. I bring a blend of punctual, detail-oriented skills and proficiency in Microsoft Office. Achieved notable inventory management successes, demonstrating a strong capacity for problem-solving and resourceful time management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Checkout Advocate
Target
12.2024 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Participated in regular inventory counts, identifying discrepancies and assisting with stock management efforts.
- Maintained accuracy in cash handling, ensuring proper change was provided to customers.
- Assisted customers with bagging items, displaying excellent customer service skills.
- Contributed to achieving store sales goals by upselling additional products during checkout process.
Food and Beverage Attendant
Six Flags
04.2024 - 08.2024
- Maintained clean and organized restaurant to comply with hygiene and
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Home Healthcare Aide
Right At Home Realty
08.2023 - Current
- Gave senior citizens the opportunity of gaining their independence, while still living in the comfort of their own home.
- Encourage and motivate my clients while observing their daily overall health, meditation in take,hygiene, eating habits and overall safety.
- Document all tasks and hobbies completed for the day. Along with the amount of hands on aiding the client may needed to safety complete these tasks.
- Detailed open communication with all parties that are authorized
Home Health Care Aide
Visiting Angels
04.2020 - 08.2023
- Encouraged independence by assisting clients with self-care activities like walking,eating, toileting and grooming.
- Adapted quickly to changing work environments while remaining organized in stressful situations.
- Collaborated closely with healthcare professionals from various disciplines to coordinate optimal care for patients.
Education
ETI Entrepreneurial Education - Business Planning, Strategies with development and growth
ETI Entrepreneurial Education
Bloomington, IL01.2022
Columbia College of Chicago - Early Childhood Education
Columbia College of Chicago
Chicago, Illinois01.2010
High School - Early Childhood Education & Work Study Program FCCLA
Bremen High School
Midlothian, Illinois01.2007
Skills
- Punctual
- Courteous
- Detail-Oriented
- Problem Solver
- Resourceful
- Time Management
- Microsoft Office
- Office equipment
- Technically astute
Certification
Home Healthcare Certification
Timeline
Checkout Advocate
Target
12.2024 - Current
Food and Beverage Attendant
Six Flags
04.2024 - 08.2024
Home Healthcare Aide
Right At Home Realty
08.2023 - Current
Home Health Care Aide
Visiting Angels
04.2020 - 08.2023
ETI Entrepreneurial Education - Business Planning, Strategies with development and growth
ETI Entrepreneurial Education
Columbia College of Chicago - Early Childhood Education
Columbia College of Chicago
High School - Early Childhood Education & Work Study Program FCCLA
Bremen High School