Jessica Wasilk
Chicago
Summary
Licensed Benefits/Human Resource professional with extensive knowledge and expertise in Benefits Administration, Personnel Management, and Accounting experience seeking a position with a successful company where my communication and organizational skills will be utilized to enhance opportunities for career growth. Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sr. Account Manager
USI Insurance Services LLC
06.2023 - 05.2025
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Negotiated favorable contract terms with suppliers/vendors on behalf of clients while maintaining strong relationships with them at the same time.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
- Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
- Conducted regular reviews of each managed portfolio''s performance against objectives/targets – taking corrective action as necessary if any shortfalls were identified.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Boosted client satisfaction by effectively managing and resolving account issues.
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
Manager, Global Benefits & Employee Relations
Payroc WorldAccess
07.2018 - 06.2023
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Provided HR consultation to leadership, department heads, and employees to ensure a healthy/positive work environment.
- Conducted all onboarding to company for new employees through direct hire and multiple company acquisitions.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Formulated corrective action plan through analysis of management feedback and consultation with employee.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Created, customized, and managed open enrollment for all employees during annual enrollment period.
- Reviewed employee enrollments to verify accuracy, inputting information into company database.
- Assisted with bi-weekly payroll for 400+ employees using ADP Workforce now payroll system.
- Conducted randomized feedback surveys to ensure positive employee culture and satisfaction.
- Assisted newly hired employees in benefits options and provided information regarding company policies and procedures.
- Oversaw employee benefits administration, including various leave and FMLA claims and educating team members on healthcare policies and 401K plans.
Accounting Manager
US Foods
07.2016 - 07.2018
- Processed payroll in accordance with policies via Kronos, PeopleSoft, and Workday
- Collect and summarize timekeeping information, verify data, & obtain approvals for overrides
- Process manual checks for employee advances and paybacks.
- Support Sales Coordinator team and managers and act as a primary resource for CDMR process
- Investigate Vendor Service Claims and close open requests in timely manner to reduce inventory expense
- Collaborate with upper management on cost-savings related measures.
- Compile data and prepare financial records and reports for analysis on weekly, monthly, or ad-hoc basis
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
Human Resources Manager
Guth Reinke Law
08.2008 - 11.2015
- Maintained personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
- Interviewed job applicants, processed paperwork for new employees, and assisted in benefit enrollment
- Assessed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
- Created and issued employee paychecks, statements of earnings, and deductions through ADP.
- Posted relevant work hours to client files to bill clients properly.
- Prepared and balanced period-end reports and reconciled issued payrolls to bank statements
- Processed general journal entries using QuickBooks.
Transportation Maintenance Operator (88N)
US Army
03.2000 - 03.2008
- Inspected machines before and after use to verify optimal performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to government equipment, personnel, and services.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Processed all paperwork for incoming equipment and personnel being deployed and returning from deployment.
Education
Bachelor's - Business Administration
DeVry University
Chicago, IL01.2005
Skills
- Compliance
- Employee engagement
- Personnel information systems
- Payroll administration
- Human resources operations
- Employee handbook development
- Employee Relations Expertise/Training
- Recruitment and hiring
- Benefits design
- Wellness Initiatives
- Teambuilding/Collaboration
- Communication
- Accountable/Reliable
- Acquisition Management
- Benefit Design/Administration/Implementation
Certification
- SHRM Certified Professional (SHRM-CP) carried through 2020
- United States Army - Honorably Discharged at the end of term in 2008 – Certified Transportation Maintenance Operator (88N)
- Health/Life Broker License - Current and valid until 06/2026
Affiliations
SHRM Member
Timeline
Sr. Account Manager
USI Insurance Services LLC
06.2023 - 05.2025
Manager, Global Benefits & Employee Relations
Payroc WorldAccess
07.2018 - 06.2023
Accounting Manager
US Foods
07.2016 - 07.2018
Human Resources Manager
Guth Reinke Law
08.2008 - 11.2015
Transportation Maintenance Operator (88N)
US Army
03.2000 - 03.2008
Bachelor's - Business Administration
DeVry University
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