Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Scott

DeKalb

Summary

Committed to enhancing client relationships, I consistently delivered tailored solutions that drove customer satisfaction and retention.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2026
2026
years of professional experience

Work History

Store Manager

Linc Leasing
07.2023 - 10.2025
  • Oversaw daily store operations to ensure optimal performance and customer satisfaction.
  • Implemented inventory management strategies to reduce stock discrepancies.
  • Analyzed sales data to identify trends and adjust merchandising accordingly.
  • Trained and mentored staff on best practices for customer service and operational efficiency.
  • Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Self Employed

Mobbela Salon Suites
2018 - 2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently.
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Maintained client relationships to ensure retention for 10+ years.
  • Developed and implemented individual care plans tailored to needs of each client.

Education

Cosmetology -

Pivot Point International Academy
Bloomingdale, IL

High School Diploma -

Kaneland High School
Maple Park, IL
01-2011

Skills

  • Customer service management
  • Training and mentoring
  • Team leadership
  • Inventory management
  • Shift scheduling
  • Work Planning and Prioritization
  • Documentation and reporting
  • Payroll management
  • Bank deposit procedures
  • Delegating work
  • Friendly and outgoing
  • Dependable and reliable
  • Goals and performance

Timeline

Store Manager

Linc Leasing
07.2023 - 10.2025

Self Employed

Mobbela Salon Suites
2018 - 2024

Cosmetology -

Pivot Point International Academy

High School Diploma -

Kaneland High School

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Jessica Scott