Jessica Roggow

• Responsible for coordinating large groups (mostly from the Miami Convention Center) for 15 boutique hotels internally with the sales & marketing team
• Knowledgeable in multiple hotel operating systems

Including Oracle Opera Cloud; HMS-Infor; OperaPMS; Room Master; Stayntouch-PMS

• Tracking revenue and creating reports, preparing proposals, creating contracts, conduct meetings, collection details, coordinating with clients
• Networking and serve as a point of contact
• Answering client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)

• Prepare a wide variety of goods such as cakes, cookies, pies, etc
• Following traditional and modern recipes
• Create new and exciting desserts to renew our menus and engage the interest of customers
• Decorate cake using different icings, toppings etc
• To ensure the presentation will be beautiful and exciting
• Monitor stocks for baking ingredients such as flour, sugar etc
• And make appropriate orders within budget

• Monitor staff performance to make sure they adhere to the organization's requirements for service quality and speed
• Producing forty cakes a day on average
• Educate new hires on job responsibilities and workplace culture to assist them to become used to the business
• Address client issues and complaints to promote a great experience
• Keep track of inventory like food, paper products, and cleaning items
• Responsible for all advertising and sponsorships

• Company Overview: Large Greek Supper Club/Tap House Est.1911
• Performing any front of the house duties as needed
• Performing in a large volume kitchen 500 top
• Served and organized multiple large catering events
• I would work summers doing catering events, or summer management for others and served as a fill in whenever and wherever needed just for the season.
• Large Greek Supper Club/Tap House Est.1911

• Lynn's Catering
• Rhinelander Cafe & Pub
• Holiday Acres Resort
• Nicolet College
• GAC Catering Company
• Crimson Cafe
• Rhinelander Golf Course
• The Davenport House
• Nicolet College
• Wolf Lodge