Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jessica Rodriguez

Evanston

Summary

Dynamic professional with extensive experience in guest relations and security at District 65. Proven ability to enhance customer service through effective problem-solving and multitasking. Skilled in front desk support and adept at monitoring security systems, ensuring a safe environment while delivering exceptional service. Committed to fostering positive customer experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Concierge

District 65
04.2024 - 06.2025
  • Patrolled and monitored school premises
  • Screened incoming employees, personal belongings, and shipments for security concerns.
  • Examined doors, windows and gates to verify security.
  • Monitored cameras and alarm systems
  • Wrote detailed reports of all security everyday
  • Responded quickly to emergency situations to assess and deflect issues.

Cashier

Nordstrom
04.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Evanston Township High School
Evanston
06-2018

Skills

  • Front desk support
  • Guest relations
  • Problem-solving
  • Multitasking and organization
  • Customer service

Certification

CPR/AED

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Concierge

District 65
04.2024 - 06.2025

Cashier

Nordstrom
04.2022 - 05.2023

High School Diploma -

Evanston Township High School

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Jessica Rodriguez