Jessica Martinez

I greeted each incoming customer. If it was a new customer, I informed them about the safety protocols, prices, and the entire process.
I recorded each customer's incoming weight in the system, classified the material they were going to dump, and indicated the area where it was to be unloaded. When the customer left, once empty, I recorded their outgoing weight, charged them, and issued their ticket in a system called Trux.
I received payments by phone, in cash, or by credit or debit card.
I answered phone calls and communicated with my colleagues via radio.
I answered emails from customers, supervisors, managers, and colleagues from another company.
I received customer complaints in person and by email about problems that arose and always looked for a way to resolve them.
I prepared bills of loading and worked closely with the docks to ship special loads to different states.
I entered data into Excel from customers who required it.
I sent the inventory report of incoming and outgoing materials to supervisors and managers every day.
I trained new scale operators for various companies.

I took orders in person and over the phone from customers, and I collected payment. I helped pack their orders and deliver them.
Occasionally, when the restaurant was very busy, I helped the waitresses carry the orders to the tables.
I also helped in the preparation area, setting up the salad bar and organizing everything so that everything would be ready and clean when opening time came.