Jessica Marshall
Lake In The Hills,IL
Summary
Highly organized and detail-oriented, with a drive to exceed expectations. Ability to work independently or on a team, analyze data, develop strategies, and provide solutions in a fast-paced environment. Seeking to leverage skills and knowledge to contribute to team success.
Overview
7
7
years of professional experience
Work History
Administrative Manager, Billing Coordinator
Union One
10.2023 - Current
- Managed billing processes, including invoicing, ensuring accuracy and timeliness in transactions
- Developed detailed training handbook which overviews administrative manager role and all billing procedures in its entirety
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities
- Managed inboxes, received and processed mail containing medical reports and claims related documents, ensuring processes were in compliance with company policy
Membership Advisor
Equinox
07.2022 - 05.2023
- Provided leads great first impression through building rapport, active listening, and customized tour of facility to highlight key features based on their interests
- Responded to digital leads within 15 minutes via phone, text, email. Adhered to certain cadence for customized follow up
- Collaborated closely with team to meet sales goals through events, marketing, networking, and outreach to corporate partnerships
- Planned, budgeted, advertised, and hosted club-wide events on monthly basis to create strong sense of community
- Processed payments accurately in accordance with established procedures
- Prepared marketing materials sent to members, which detailed new events and promotions
Aesthetic Sales Consultant
LaserAway Medical Group
06.2020 - 05.2021
- Used consultative sales approach to understand patient needs and recommend relevant products and treatments
- Contacted over 100 leads daily via call, text, email
- Utilized over a dozen systems to perform daily tasks, scheduling, financing, and reporting sales
- Developed pipeline of hundreds of patients by building lasting connections
- Conducted in-person and virtual consultations to prospective patients to discuss treatments and financing options
- Stayed knowledgeable on latest medical innovations through continuous training
Assistant Financial Analyst
University Of Redlands
09.2019 - 05.2020
- Monitored, analyzed, presented financial data on market conditions and trends
- Co-managed six figure stock portfolio
- Weekly research and risk assessment on assigned sector
- Assisted in preparation of presentations, data tables and other documents for investor meetings
Resident Assistant
University Of Redlands
05.2017 - 12.2019
- Supported over 100 residents through their transition to a new environment and navigating their first years on campus
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Collaborated with small team to budget, advertise, and host educational and social programs for hundreds of students
Guest Sales Representative
European Wax Center
01.2017 - 09.2018
- Delivered energetic responses to 50-100 daily guests in-store and by telephone, going above and beyond to serve needs
- Developed strong rapport with guests and created positive impression of business
- Trained new employees on customer service, money handling and organizing strategies
- Presented professional image consistent with company's brand values
- Contributed to team and individual sales target in fast-paced environment
Education
Bachelor of Science - International Business
University of Redlands
Redlands, CA2020
Latin American Art And Architecture
Pontifical Catholic University of Argentina
Buenos Aires, Argentina 2018
Skills
- Time management
- Organization and planning
- Teamwork and collaboration
- Attention to detail
- Client rapport-building
- Problem solving
Timeline
Administrative Manager, Billing Coordinator
Union One
10.2023 - Current
Membership Advisor
Equinox
07.2022 - 05.2023
Aesthetic Sales Consultant
LaserAway Medical Group
06.2020 - 05.2021
Assistant Financial Analyst
University Of Redlands
09.2019 - 05.2020
Resident Assistant
University Of Redlands
05.2017 - 12.2019
Guest Sales Representative
European Wax Center
01.2017 - 09.2018
Bachelor of Science - International Business
University of Redlands
Latin American Art And Architecture
Pontifical Catholic University of Argentina
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