Jessica Lopez

• Learned beverage preparation techniques and cocktail recipes to support bar operations.
• Assisted in maintaining cleanliness and organization of bar area to ensure efficient service.
• Supported inventory management by tracking stock levels and reporting shortages to management.
• Developed customer service skills by engaging with patrons and addressing their needs promptly.
• Adapted quickly to high-pressure situations during peak hours, ensuring timely drink delivery.
• Collaborated with team members to create a welcoming atmosphere for guests at the bar.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

• Drew blood from veins by vacuum tube, syringe, or butterflyvenipuncture methods.Collected blood samples using vacutainer tubes, tourniquets,syringes, butterfly needles, and straight needles.Labeled transfer tubes and followed exact directions for handlingand storing specimens for transport.Protected patients by following infection control, sharps disposal,and biohazardous waste disposal procedures.

Collected blood samples using vacutainer tubes, tourniquets,

syringes, butterfly needles, and straight needles.

Spoke with patient to gather information for lab records, reduce

fear, or anxiety and optimize cooperation.

Labeled transfer tubes and followed exact directions for handling

and storing specimens for transport.•

•

Protected patients by following infection control, sharps disposal,

and biohazardous waste disposal procedures.

Stocked phlebotomy cart or carrier with appropriate supplies.•

Completed proper sanitation and cleaning of equipment and work

areas between patients.

• Facilitated training sessions for new team members, ensuring understanding of operational procedures and company culture.
• Supported management in developing training materials, enhancing onboarding experience for new hires.
• Observed and evaluated employee performance, providing constructive feedback to promote skill development.
• Assisted in creating a positive learning environment, fostering teamwork and collaboration among staff.
• Coordinated with leadership to identify training needs, aligning programs with business objectives.
• Implemented ongoing training initiatives, contributing to improved service quality and customer satisfaction.