Jessica Letterly
Springfield,IL
Summary
I am a very hardworking young adult and love hands-on work! I am a senior in high school and take car of two guinea pigs while also working part-time as a floral clerk at Hy-Vee and I love what I do. I have experience in house cleaning and owned a business with my mom for two years. I have worked at Hy-vee for almost a year, starting out as a checker, and then moving to the floral department when they needed more people. I love where I am in life and can't wait to see what the future holds for me!
Overview
3
3
years of professional experience
Work History
Floral Clerk
Hy-Vee
03.2024 - Current
- Enhanced customer satisfaction by providing personalized floral recommendations based on client preferences and budget.
- Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
- Provided guidance to clients on proper care techniques for extending the life of their purchased flowers.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Enhanced customer satisfaction by providing personalized floral arrangement recommendations based on individual preferences and needs.
- Assisted with monthly inventory counts.
- Maintained a visually appealing store layout by regularly refreshing floral displays and rotating inventory.
- Prepared potted plants and bouquets based on customer requirements.
- Conducted regular cleaning tasks to maintain a sanitary workspace, adhering to all relevant health regulations.
Checker
Hy-Vee
09.2023 - 03.2024
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Handled cash transactions securely, adhering to strict cash handling procedures at all times.
- Identified produce items and input corresponding PLU codes.
House Cleaner
Hippie Chicks Cleaning- Family Owned Buisness
08.2021 - 09.2023
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Deep Cleans bathrooms and other areas
Education
Springfield High School
Springfield IllinoisSkills
- Guest Satisfaction
- Surface Sanitation
- Flower arranging
- Merchandise display assembly
- Floral and plant knowledge
- Sales and service-oriented
- Bouquet Wrapping
- Creative floral design
- Inventory Maintenance
- Plant watering
- Item tagging
- Creative vision
- Cooler stocking
Timeline
Floral Clerk
Hy-Vee
03.2024 - Current
Checker
Hy-Vee
09.2023 - 03.2024
House Cleaner
Hippie Chicks Cleaning- Family Owned Buisness
08.2021 - 09.2023
Springfield High School
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