Jessica Krager
Raymond
Summary
Experienced with managing school office operations and administrative tasks. Utilizes strong organizational skills to maintain student records, schedule appointments, and handle communications. Focused on following the district's mission by building relationships with students and helping them reach success at all levels academically, emotionally, physically, and socially.
Overview
18
18
years of professional experience
Work History
Substitute Secretary
Panhandle Community Unit School District #2
01.2023 - Current
- Enhanced teamwork within the office by providing support during busy periods or when others were away from their desks.
- Maintained a well-organized office area to provide a welcoming environment for students and visitors.
- Supported office operations with timely data entry, filing systems management, and document preparation.
- Provided coverage during periods of employee absence or high workload volume.
- Answered multi-line phone system and enthusiastically greeted callers.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects.
Custom T-Shirt Designer
Self-Employed
01.2019 - Current
- Successfully resolved customer issues related to sizing or graphics placement, maintaining a strong reputation for excellent service.
- Developed a loyal client base through exceptional service and attention to detail, ensuring repeat business and referrals.
- Enhanced customer satisfaction by creating unique and high-quality custom t-shirt designs.
Customer Service Associate
Simply Me - Purses & More
03.2009 - 07.2012
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Improved customer experience by maintaining high level of product knowledge and sharing it effectively.
- Handled customer complaints professionally, resulting in positive outcomes and feedback.
Document Controller
Murphy/Ameren
01.2007 - 01.2009
- Maintained accurate records of all project-related documents, facilitating quick retrieval when needed.
- Provided support for document controls and worked with contract documents.
- Collaborated closely with project managers to create and maintain accurate document distribution so documents reached relevant personnel in a timely manner.
Education
General Education
Southern Illinois University, Edwardsville
Edwardsville, ILGeneral Education
Lincoln Land Community College
Litchfield, ILSkills
- Strong organization
- Student supervision
- Attendance tracking
- Student recordkeeping
- Fast learner
- Friendly
- Multitasking
- Excellent communication
- File management
- Calendar management
Timeline
Substitute Secretary
Panhandle Community Unit School District #2
01.2023 - Current
Custom T-Shirt Designer
Self-Employed
01.2019 - Current
Customer Service Associate
Simply Me - Purses & More
03.2009 - 07.2012
Document Controller
Murphy/Ameren
01.2007 - 01.2009
General Education
Southern Illinois University, Edwardsville
General Education
Lincoln Land Community College
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