Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Hernandez-Rivas

Chicago

Summary

Supportive Marketing Intern talented in helping devise innovative solutions to unexpected challenges. Organized and dependable candidate at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Intern

Stantec
08.2023 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained database systems to track and analyze operational data.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Passionate about learning and committed to continual improvement.

Marketing Intern

Merkle
  • Generated reports to support development and implementation of marketing plans.
  • Shadowed meetings and observed marketing director to grow professional experience.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Managed email marketing campaigns, resulting in increased click-through rates and conversions.
  • Utilized specialized software to capture and process data.

Coaching Assistant

TSG B-Ball Skill & Managment
  • Assisted clients in setting and achieving personal and professional goals.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Analyzed client feedback to adjust coaching sessions accordingly.
  • Assisted in creating and executing practice plans for athletes to help reach highest potential.
  • Provided guidance to clients in overcoming challenges and identifying opportunities.

Interviewer

Civic Studios
  • Conducted interviews with participants to assess eligibility.
  • Identified top talent through skillful interviewing techniques, improving overall quality of hires.
  • Analyzed and evaluated data, identifying trends in recruitment process.
  • Assisted in the development of standardized interview questions, promoting consistency across all departments.
  • Collaborated with other HR team members to develop more comprehensive and successful interview processes.

Education

Cristo Rey Jesuit High School
Chicago, IL
06.2025

Skills

  • Bilingual (English and Spanish)
  • Database Skills
  • Google Analytics
  • Data Collection

Timeline

Intern

Stantec
08.2023 - Current

Marketing Intern

Merkle

Coaching Assistant

TSG B-Ball Skill & Managment

Interviewer

Civic Studios

Cristo Rey Jesuit High School

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Jessica Hernandez-Rivas