Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Garcia

Warrenville,IL

Summary

Dynamic professional with experience at McDonald's Restaurant and Premier Dental, excelling in customer service and multitasking. Proven ability to enhance patient experiences and streamline operations through effective time management and organization. Skilled in managing inquiries and scheduling, ensuring a welcoming environment while maintaining compliance with privacy regulations. I strongly believe that teamwork and great communication are vital to a safe and productive work environment.

Overview

3
3
years of professional experience

Work History

Crew Team Member

McDonald's Restaurant
06.2022 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers by drive-thru, verified orders and processed payments and collected cash for order totals.
  • Adapted quickly to fast-paced environments, managing multiple tasks simultaneously.
  • Worked front counter, drive-thru and other areas to help assist other team members to complete tasks.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Maintained cleanliness and organization of work areas, adhering to safety protocols.
  • Became familiar with products to answer questions and make suggestions if asked.

Dental Receptionist

Premier Dental
01.2025 - 05.2025
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
  • Provided front desk support by greeting patients and addressing inquiries promptly and professionally.
  • Managed patient scheduling and appointment confirmations.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Assisted patients in completing necessary forms, ensuring compliance with privacy regulations.
  • Maintained organized electronic records, facilitating quick access to patient information for staff.
  • Collaborated with dental professionals for treatment planning processes and presenting it to the patient.
  • Answered and made 50+ telephone calls to offer office information, answer questions, and direct calls to staff.

Education

High School Diploma -

Wheaton Warrenville South High School
Wheaton, IL
03-2025

Skills

  • Multitasking and Organization
  • Great Customer Service
  • Time Management
  • Customer engagement

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dental Receptionist

Premier Dental
01.2025 - 05.2025

Crew Team Member

McDonald's Restaurant
06.2022 - Current

High School Diploma -

Wheaton Warrenville South High School

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Jessica Garcia