Jessica Fisher
Mattoon
Summary
Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Compassionate and detail-oriented Registered Nurse with experience in direct patient care and infection control measures. Proven ability to conduct thorough assessments and advocate for patients, ensuring their safety and well-being while improving overall care quality.
Dedicated Registered Nurse skilled in medication administration, patient assessments, and infection control. Committed to enhancing patient experiences through compassionate care and clinical judgment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse
Sarah Bush Lincoln Health Center
08.2020 - Current
- Administered medications and treatments as per physician orders, ensuring patient safety and compliance with protocols.
- Conducted comprehensive assessments to evaluate patients' health status, responding promptly to changes in condition.
- Implemented evidence-based practices to improve infection control measures, significantly reducing hospital-acquired infections.
- Educated patients and families on disease management, treatment options, and lifestyle modifications to promote wellness.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Phlebotomist
Sarah Bush Lincoln Health Center
04.2014 - 10.2019
- Performed venipuncture and capillary draws with precision to ensure patient comfort and safety.
- Collaborated with healthcare teams to streamline specimen collection processes and improve patient flow.
- Trained and mentored junior phlebotomists on best practices for blood collection techniques.
- Evaluated and resolved issues related to specimen integrity, ensuring compliance with regulatory standards.
- Developed educational materials for patients regarding preparation for blood draws, enhancing overall experience.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Waitress
Steak N Shake
05.2011 - 06.2013
- Provided exceptional customer service, enhancing overall dining experience.
- Managed multiple tables efficiently during peak hours, maintaining order accuracy.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Associate of Science - Nursing
Lake Land College
Mattoon, IL05-2020
Skills
- Customer service
- Cleanliness
- Cash handling
- Attention to detail
- Order taking
- Strong multitasking
- Decision-making
- Menu recommendations
- Hospitality service expertise
- Service prioritization
- Order accuracy
- Active listening
- Menu memorization
Certification
- CPR Certified.
Timeline
Registered Nurse
Sarah Bush Lincoln Health Center
08.2020 - Current
Phlebotomist
Sarah Bush Lincoln Health Center
04.2014 - 10.2019
Waitress
Steak N Shake
05.2011 - 06.2013
Associate of Science - Nursing
Lake Land College