Jessica Fahrion
Glasford,IL
Summary
Highly organized and motivated Patient Financial Navigator with hands-on experience in healthcare operations and a CPC-A certification. Adept at reviewing medical records, verifying insurance, and obtaining prior authorizations. Eager to apply my knowledge in medical coding, contributing to accurate billing, reimbursement, and quality care in a collaborative healthcare setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Financial Navigator
OSF Healthcare
02.2024 - Current
- Collaborate with insurance companies and medical providers to ensure timely and accurate prior authorization approvals, enhancing overall patient care timelines.
- Monitor pending cases closely, proactively following up on outstanding documentation needed for successful approval outcomes.
- Verify patient insurance eligibility and provide detailed explanation of insurance benefits and out of pocket costs, ensuring patients understand their financial responsibility.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
Medical Records Clerk
Heartland Health Services
03.2021 - 02.2024
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
Personal Banker
Morton Community Bank
11.2019 - 02.2021
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
Skills
- EPIC EMR System knowledge
- Medical terminology
- Medical coding (ICD-10 and CPT)
- Medical coding guidelines
Certification
CPC-A
- Certified Professional Coder Apprentice (CPC-A) - American Academy of Professional Coders (AAPC).
Timeline
Patient Financial Navigator
OSF Healthcare
02.2024 - Current
Medical Records Clerk
Heartland Health Services
03.2021 - 02.2024
Personal Banker
Morton Community Bank
11.2019 - 02.2021
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