Jessica D. Trevizo
Alsip, IL
Summary
Detail-oriented and results-driven professional with extensive experience in inventory management, sales operations, and customer relations across multiple industries, including hospitality, banking, and logistics. Proven expertise in data auditing, inventory control, contract management, and process optimization to enhance revenue and mitigate risks. Adept at collaborating with cross-functional teams to ensure seamless operations, client satisfaction, and revenue growth. Strong analytical, problem-solving, and communication skills, with a track record of successfully implementing efficient procedures to drive business success.
Overview
11
11
years of professional experience
Work History
Inventory Analyst
Gohagan and Company
02.2023 - Current
- Support sales management by developing ad hoc reports to strengthened business relationship development.
- Develop and streamline inventory control and audit procedures to minimize loss and maximize revenue potential.
- Conduct data audits to ensure quality control and mitigate risk.
- Collaborating closely with Sales and Product Teams to manage and maintain contracted inventory records and pricing
- Analyze booking patterns to anticipate needs, ensuring optimal occupancy
- Resolve inventory and pricing inconsistencies through effective communication and process improvements.
- Improve efficiency for account managers to increase productivity through improved processes
Amazon Delivery
Amazon
06.2020 - 12.2022
- Coordinated with dispatchers and team members for seamless delivery operations.
- Organized inventory efficiently while loading and unloading cargo into delivery vehicles.
Customer Relationship Manager
U.S. Bank
06.2021 - 09.2022
- Established sales targets for Corporate Accounts
- Provided expert guidance on consumer and small business banking products, improving customer satisfaction and loyalty.
- Conducted in-depth financial reviews to recommend beneficial services and solutions.
- Licensed Mortgage Officer -NLMS
- Notary Public
Conference Services Manager
ACCOR
06.2019 - 05.2020
- Developed comprehensive event plans, including detailed timelines, room layouts, audiovisual requirements, catering specifications, and transportation arrangements for small market pharmaceutical contracts.
- Planned and executed 12+ events monthly, overseeing logistics, billing reconciliation, and invoice processing.
- Collaborated with internal departments(sales, culinary, operations, housekeeping, AV, etc.) to ensure seamless event execution and cost tracking.
- Prepared and distributed detailed Banquet Event Orders (BEOs) along with all other event documentation to all relevant departments.
Group Sales and Business Travel Administrator
ACCOR
10.2016 - 06.2019
- Provided administrative support to the Group Sales Director, Business Travel Director, and National Sales Manager.
- Reviewed and processed corporate and group sales contracts
- Performed data audits to maintain accurate VIP account profiles and booking history.
- Fostered strong relationships with clients, suppliers, and industry partners.
Sales Administrative Coordinator
Hilton Chicago
04.2016 - 06.2017
- Develop a trusted advisor relationship with key accounts
- Managed Social, Military, Educational, Religious, and Fraternal hotel room contracts and events.
- Provide creative and efficient problem solving.
- Coordinated with internal departments to ensure smooth operations.
- Performed customer service account maintenance, tracking leads, contracts, and booking data.
Reservations Manager/ Group and Business Travel
Rebel Hospitality
10.2014 - 04.2016
- Managed daily operations of the reservations department, ensuring accuracy and efficiency.
- Developed and implemented training programs for sales contract processing.
- Conducted audits to maintain data integrity and optimize reservation workflows.
- Oversaw inventory distribution across direct hotel channels and third-party booking platforms.
Education
Associate in Science (A.S.) - Business Management
Harold Washington College
Chicago, ILSkills
- Inventory optimization
- Contract administration
- Data analysis
- Strategic account management
- Financial account reconciliation
- Operational efficiency management
- Collaborative team development
- Project execution management
- Effective conflict resolution
- Sales proficiency
- Operational efficiency enhancement
- Effective relationship management
Project & Inventory Management
Data auditing, inventory control, and process optimization.
Client Relationship Management
Proactive outreach, contract negotiations, and service delivery.
Sales & Event Planning
Contract execution, logistics coordination, and revenue optimization.
Analytical & Communication Skills
Market analysis, reporting, and cross-functional collaboration.
Timeline
Inventory Analyst
Gohagan and Company
02.2023 - Current
Customer Relationship Manager
U.S. Bank
06.2021 - 09.2022
Amazon Delivery
Amazon
06.2020 - 12.2022
Conference Services Manager
ACCOR
06.2019 - 05.2020
Group Sales and Business Travel Administrator
ACCOR
10.2016 - 06.2019
Sales Administrative Coordinator
Hilton Chicago
04.2016 - 06.2017
Reservations Manager/ Group and Business Travel
Rebel Hospitality
10.2014 - 04.2016
Associate in Science (A.S.) - Business Management
Harold Washington College