JESSICA CASTELLANOS
Summary
Experienced in managing comprehensive shipping processes and ensuring operational efficiency. Leveraging strategic planning to streamline logistics and enhance delivery accuracy. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Licensed Nail Technician
Beauty Addiction
06.2024 - Current
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Contributed to the overall success of the salon by consistently receiving positive client feedback, leading to increased referrals and repeat business.
- Educated clients on proper nail care techniques, recommending appropriate at-home maintenance products for long-lasting results.
Shipping Lead
RJW
04.2021 - Current
- Secured suppliers of each load and appointment time
- Ensuring team is on task and answering emails and phone calls in a timely manner
- Verifying each driver has the correct billing documents
- Correcting any errors and reporting and damages to be replaced
- Maintaining a positive collaborative work space
Car dealership Receptionist
Honda of Joliet
02.2020 - 04.2021
- Providing Excellent customer service and greeting everyone who walks-in
- Managing appointments are made and which salesman receives them
- Keeping track of key tabs and ensuring everything is placed back and locked up
- Assisting guests with directions and any asked questions
- Addressing complaints to management
Education
High School Diploma -
Joliet West High School
Joliet, IL05.2019
Skills
- Documentation handling
- Teamwork and cooperation
- Self-motivated and independent
- Organization and prioritization
- Data documentation
- Problem-solving
- Workflow planning
- Clear communication
Timeline
Licensed Nail Technician
Beauty Addiction
06.2024 - Current
Shipping Lead
RJW
04.2021 - Current
Car dealership Receptionist
Honda of Joliet
02.2020 - 04.2021
High School Diploma -
Joliet West High School
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