Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Brock

Lombard

Summary

Accomplished Phlebotomist with a proven track record at Mercy Hospital , adept in venipuncture and enhancing patient care. Demonstrated ability to maintain specimen integrity and adhere to HIPAA, ensuring high accuracy and patient trust. Excelled in adapting to diverse patient needs, significantly improving the patient experience.

Overview

2
2
years of professional experience

Work History

Phlebotomist

Mercy Hospital
06.2023 - 07.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Phlebotomist

Alverno Clinical Laboratories
10.2022 - 06.2023
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Phlebotomy Intern

LabCorp
09.2022 - 10.2022
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Education

Chicago School of Phlebotomy
Naperville, IL
10.2022

CNA -

Career Options Center
Park Ridge, IL
04.2021

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • HIPAA compliance
  • Patient confidentiality
  • Specimen labeling procedures
  • Data entry
  • Infection control

Timeline

Phlebotomist

Mercy Hospital
06.2023 - 07.2024

Phlebotomist

Alverno Clinical Laboratories
10.2022 - 06.2023

Phlebotomy Intern

LabCorp
09.2022 - 10.2022

Chicago School of Phlebotomy

CNA -

Career Options Center

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Jessica Brock