Jessica Arend
Chicago
Summary
Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Barista
XO Marshmallow
07.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
Cashier
Panera Bread
02.2021 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
Education
Bachelor of Fine Arts - Film And Television, Concentration in Editing
DePaul University
Chicago, IL06.2026
High School Diploma -
Highland Park High School
Highland Park, IL06.2022
Skills
- Adaptive and Creative
- Computer Skills
- Communication and Interpersonal Skills
- Strong Work Ethic and Dependable
- Premiere Pro
- Troubleshooting
Timeline
Barista
XO Marshmallow
07.2023 - Current
Cashier
Panera Bread
02.2021 - 08.2022
Bachelor of Fine Arts - Film And Television, Concentration in Editing
DePaul University
High School Diploma -
Highland Park High School
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