Jessica Abernathy

• Serve as a key advisor to the Board of Directors, providing strategic guidance on membership growth, corporate partnerships, and industry advocacy.
• Continue to foster vendor relationships and sponsorships, ensuring long-term support for the organization’s mission and financial stability.
• Support leadership development initiatives, mentoring board members and committee chairs to maintain continuity and success within the organization.
• Represent NAPPS at national conferences and industry events, advocating for the pet care industry and increasing brand visibility.

Professional Experience Pet Nanny Coach

March 2019 – Present

• Cultivate and maintain strong relationships with clients, business owners, and entrepreneurs to enhance customer engagement and loyalty.
• Strategically recruit, onboard, and manage partnerships with new coaching program members, increasing enrollment and business growth.
• Develop and implement sales strategies that have directly contributed to revenue growth and client acquisition.
• Lead virtual workshops and networking events, fostering a strong community of business professionals.

• Built and led a highly successful pet care business with a team of 40 and over 2,000 clients.
• Managed strategic partnerships and community outreach programs, leading to significant business growth and a strong industry presence.
• Designed and executed marketing and customer retention strategies, ensuring high client satisfaction and repeat business.

• Managed corporate client accounts, ensuring seamless communication and long-term relationship building.
• Represented the company at industry trade shows nationwide, securing new business opportunities and corporate partnerships.
• Spearheaded client education initiatives, effectively increasing customer engagement and subscription retention.
• Developed sales presentations and marketing strategies to demonstrate the value of FetchFind’s services to business owners.

• Successfully led a nationwide nonprofit organization, overseeing its strategic direction, corporate relations, and financial sustainability.
• Navigated the organization through the COVID-19 pandemic, implementing innovative solutions to support business owners and sustain the industry.
• Spearheaded the hiring of a new management company, ensuring a more efficient and professional approach to association operations.
• Led the development of a modernized, high-impact website, improving member engagement and resource accessibility.
• Secured partnerships with key vendors and sponsors, bringing valuable benefits and resources to the membership base.
• Represented NAPPS in national media interviews, conferences, and industry panels, advocating for best practices in pet care.

• Served as a key decision-maker in the organization’s leadership, preparing for a seamless transition to the presidency.
• Strengthened corporate relationships and vendor partnerships, ensuring ongoing support for members and industry professionals.
• Assisted in overseeing membership recruitment and engagement strategies, leading to sustained organizational growth.
• Supported the board in developing educational programs, public outreach, and advocacy initiatives to promote responsible pet care.

• Played a pivotal role in governing the organization’s policies, financial planning, and strategic direction.
• Chaired and oversaw multiple committees, ensuring efficiency in advocacy, membership growth, and industry education.
• Advocated for stronger industry standards and business support initiatives, positioning NAPPS as a leading voice in the pet care sector.
• Represented the organization in corporate partnership negotiations, strengthening industry connections and sponsorship opportunities.