Jesmine Howard

• Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Processed payments, entering sales in register for prompt customer service.
• Educated clients on proper hair care techniques to promote healthier hair between appointments.
• Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
• Maintained client treatment records and designed long-term care programs for return customers.
• Suggested treatments and styles to suit customer appearance and fashion choices.

• Warmly greeted patients and visitors and made each feel welcome.
• Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
• Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
• Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
• Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
• Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.

Monitored site access by recording incoming and outgoing traffic.

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Checked and verified photo identification prior to granting facility access.

• Supported the overall success of the stand by collaborating with other staff members for seamless operation during peak times.
• Offered exceptional customer service, addressing guest inquiries and resolving issues promptly to ensure a positive experience.
• Trained new stand attendants on company policies, procedures, and best practices for successful job performance.
• Increased sales by offering suggestive selling techniques to upsell menu items and beverages.
• Assisted with inventory management, maintaining accurate records of stock levels for optimal replenishment.
• Provided assistance with event setup and breakdown duties as needed for smooth transitions between games or concerts held at the venue.
• Operated cash registers accurately, ensuring all financial transactions were handled securely and efficiently.
• Implemented time-management skills to balance multiple tasks simultaneously in a fast-paced environment.

• Unloading
• Expeditor
• Belt tender
• Lifting 70lbs and over

• Mopping, sweeping, vacuum
• Wash dishes and laundry
• Assist elderly with grooming and bathing

• Performed routine classroom cleaning.
• Supported foundational learning for young learners.

• Providing guidance to customers on filling out order forms.
• Sent documents via fax.
• Handled phone inquiries efficiently.