Summary
Overview
Work History
Skills
Timeline
Generic

Jerome Ingram

Chicago

Summary

Detail-oriented food delivery professional with a strong focus on customer satisfaction, route optimization, and food safety standards. Proven ability to communicate effectively and resolve conflicts to enhance the customer experience.

Overview

11
11
years of professional experience

Work History

Food Deliverer

Uber Eats
chicago
11.2022 - Current
  • Delivered food orders promptly to customers across designated neighborhoods.
  • Navigated efficiently using GPS tools to optimize delivery routes.
  • Maintained food quality and safety standards during transport to ensure customer satisfaction.
  • Communicated order status and delivery times to customers, enhancing their experience and satisfaction.
  • Addressed customer inquiries and concerns professionally, fostering positive relationships and repeat business.

Food Deliverer

GrubHub
Chicago
11.2022 - Current
  • Delivered food orders promptly to customers across designated neighborhoods.
  • Delivered accurate orders in a timely fashion according to established procedures.
  • Informed customers of order status and delivery times to enhance satisfaction.
  • Navigated efficiently using GPS tools to optimize delivery routes.
  • Monitored food quality and safety standards during transport to maintain customer trust.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.
  • Addressed customer inquiries and concerns professionally to ensure positive experiences.

Concierge

Always Giving Back Investigative Security (AGB)
Chicago
03.2019 - 11.2022

Welcomed guests and residents.

Received daily packages for residents and processed them internally.

Implemented security training to strengthen safety protocols within the residential building.

Grounds Crew Member

MTH Management
Lansing
05.2017 - 08.2018
  • Performed grounds maintenance through landscaping and upkeep to enhance aesthetic appeal and functionality.
  • Maintained grounds by mowing lawns and trimming shrubs.
  • Operated landscaping equipment for efficient maintenance tasks.
  • Assisted in planting flowers and trees to enhance aesthetics.

Auto Detailer

Stars Auto Detail
Lansing
08.2015 - 07.2018
  • Cleaned and polished vehicles to improve appearance and ensure high customer satisfaction.
  • Vacuumed and shampooed interiors to create clean, comfortable environments for occupants.
  • Addressed customer inquiries and resolved issues to enhance service experience.

Cashier /Cart pusher

Meijer's gas station
Grand Ledge
10.2016 - 04.2017
  • Processed customer transactions with attention to detail, ensuring accuracy and prompt service.
  • Managed cash register operations, including balancing cash drawers.
  • Ensured cleanliness and organization of checkout area to enhance customer experience.
  • Greeted customers and provided assistance with product inquiries, fostering a welcoming atmosphere.
  • Assisted customers with fuel purchases and inquiries.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Executed additional tasks designated by management, including returning carts to stalls.

Janitor

University of Michigan Cleaning Facilities
Ann Arbor
01.2016 - 06.2016
  • Ensured cleanliness of campus facilities post-sport event through thorough cleaning and sanitizing.
  • Utilized floor care equipment to maintain polished surfaces and enhance facility appearance.
  • Maintained cleanliness of classrooms and hallways at university facilities.
  • Operated floor care machines for effective surface cleaning.
  • Managed waste disposal and recycling to promote a sustainable environment.

Skills

  • Delivery logistics
  • Route optimization
  • Order processing
  • Food safety standards
  • Attention to detail
  • Conflict resolution
  • Team collaboration
  • Communication skills
  • Customer service

Timeline

Food Deliverer

Uber Eats
11.2022 - Current

Food Deliverer

GrubHub
11.2022 - Current

Concierge

Always Giving Back Investigative Security (AGB)
03.2019 - 11.2022

Grounds Crew Member

MTH Management
05.2017 - 08.2018

Cashier /Cart pusher

Meijer's gas station
10.2016 - 04.2017

Janitor

University of Michigan Cleaning Facilities
01.2016 - 06.2016

Auto Detailer

Stars Auto Detail
08.2015 - 07.2018
Jerome Ingram