Jermaine Jones

As a Sales Associate, your responsibilities focus on providing excellent customer service, driving sales, and maintaining store operations. Key duties include:

• Greeting customers warmly and assisting them with product inquiries.
• Understanding customer needs and recommending suitable products.
• Handling complaints or concerns professionally to ensure customer satisfaction.

• Actively promoting and upselling products to increase sales.
• Explaining features, benefits, and promotions to customers.
• Meeting or exceeding sales targets and goals set by management.

• Operating the cash register, processing payments, and handling returns/exchanges.
• Ensuring accurate transactions and providing correct change.
• Handling refunds or store credit while following company policies.

• Stocking shelves, organizing displays, and keeping the store clean.
• Assisting in inventory management, including restocking and price tagging.
• Ensuring promotional materials and signage are properly displayed.

• Collaborating with coworkers and supervisors to improve store operations.
• Following company policies, procedures, and loss prevention guidelines.
• Participating in training sessions to enhance product knowledge and sales skills.

As a mover/laborer, your responsibilities involve physically demanding tasks that require strength, endurance, and attention to detail. Key responsibilities include:

• Safely lifting and carrying heavy furniture, appliances, and boxes.
• Using proper lifting techniques to prevent injury.
• Loading items securely onto trucks to prevent damage during transport.

• Wrapping furniture and fragile items with padding and protective materials.
• Disassembling and reassembling furniture as needed.
• Properly labeling and organizing boxes for easy unloading.

• Navigating tight spaces, staircases, and doorways safely.
• Using equipment like dollies, straps, and ramps to move heavy loads.
• Ensuring items are placed in the correct location at the destination.

• Interacting professionally with customers to address concerns.
• Explaining the moving process and handling special requests.
• Maintaining a positive attitude to ease customer stress.

• Keeping the workspace and moving truck organized.
• Performing basic equipment checks and maintenance.
• Following company safety guidelines and procedures.