Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Mendyk

DeKalb

Summary

Experienced with various automotive maintenance tasks, including oil changes and tire rotations. Utilizes diagnostic tools to identify potential issues and ensure vehicle efficiency. Knowledge of lubrication systems and customer service principles ensures high-quality service and client satisfaction.

Experienced with writing detailed and accurate service reports, ensuring customer transparency and trust. Utilizes strong communication skills to effectively liaise between customers and technicians, enhancing service outcomes. Track record of managing service schedules efficiently, ensuring timely maintenance and repair operations.

Offering solid foundation in safety protocols and warehouse operations, eager to learn and develop in fast-paced environment. Contributes ability to quickly grasp new concepts and operate machinery safely and effectively.

Overview

3
3
years of professional experience

Work History

Back up Service Writer

Dekalb Motors
12.2024 - Current
  • Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
  • Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
  • Improved customer satisfaction by providing timely and accurate service estimates.
  • Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.

Quick Lube Technician

Dekalb Motors
08.2023 - Current
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Greeted customers and answered questions about oil changes and other services.
  • Reduced wait times for customers by streamlining the oil change process and working effectively with team members.
  • Checked fluids, tires, brakes, and other systems as part of our point inspection.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Worked alone or in team-based systems to complete up to 40 or more oil changes each day.
  • Recommended additional services based on vehicle inspection findings, helping customers stay proactive about their car care needs.

Forklift Operator

Tforcelogistics
05.2022 - 08.2022
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Education

High School Diploma -

Saint Patrick Catholic High School
Chicago, IL
05-2022

Skills

  • Schedule coordination
  • Sales transactions
  • Order preparation
  • Cost estimates
  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Team player
  • Warehouse safety
  • Material handling
  • Automatic transmission
  • Oil change expertise
  • Battery replacements
  • Oil changes
  • Tire rotations
  • Windshield wiper replacement
  • Filter replacement
  • Fluid checks
  • Battery testing
  • Tire changing and rotation
  • Hand washing

Timeline

Back up Service Writer

Dekalb Motors
12.2024 - Current

Quick Lube Technician

Dekalb Motors
08.2023 - Current

Forklift Operator

Tforcelogistics
05.2022 - 08.2022

High School Diploma -

Saint Patrick Catholic High School

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Jeremy Mendyk