Jeremy Lukavsky
Taylor Ridge
Summary
Quick learner and very used to a fast paced work environment. Proven track record of being a high achiever at doing the job, teaching the job and then holding people to that same standard. My expertise is communicating with clients and customers with a very professional, confident and honest approach that gains their trust.
Overview
19
19
years of professional experience
Work History
Team Leader
Meduit
Moline, IL
02.2012 - 02.2026
- Consistently in top 5% of company as individual consultant and then as a team leader.
- Mentored consulting staff, fostering professional growth and skill development.
- Implemented training programs aimed at increasing compliance with industry regulations.
- Analyzed performance metrics to identify areas for process improvement and areas to improve client satisfaction.
- Established team priorities, maintained schedules and monitored performance.
- Focused on client onboarding and retention using data analysis.
Sales Associate
AT&T
Rock Island, IL
03.2007 - 01.2012
- Trained all team members (200+) on sales techniques and product knowledge to improve performance.
- Led team meetings to share best practices and motivate staff toward achieving targets.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Education
Business Management
Loras College
Dubuque, IASkills
- Attention to detail
- Staff training
- Analytical thinking
- Coaching and mentoring
- Complex Problem-solving
- Conflict resolution
- Data analysis
- Negotiating
- Customer/Client onboarding and retention
Timeline
Team Leader
Meduit
02.2012 - 02.2026
Sales Associate
AT&T
03.2007 - 01.2012
Business Management
Loras College