Jeremy Kitchen
Chicago,Illinois
Summary
Dynamic Branch Manager with expertise in community engagement, staff mentorship, and customer relationship management. Committed to enhancing library accessibility and fostering a love for reading through impactful programs.
Overview
26
26
years of professional experience
Work History
Branch Manager
Chicago Public Library
Chicago, IL
10.2008 - Current
- Oversaw daily branch operations, ensuring efficient reference service and resource allocation.
- Developed and implemented community engagement programs to enhance library usage and accessibility. Increased programjing and outreach numbers every year.
- Managed staff performance through training, mentoring, and conducting regular evaluations.
- Analyzed patron feedback to improve services and adapt programs to meet community needs.
Children's Librarian
Chicago Public Library
Chicago, IL
10.2000 - Current
- Facilitated engaging storytelling sessions to promote early literacy and foster a love for reading.
- Developed and curated diverse children's collections, ensuring materials reflect community interests and educational needs.
- Collaborated with educators to create programs aligned with curriculum standards and enhance student learning experiences.
- Implemented digital tools to improve accessibility and user experience in library services.
Education
Master of Science - Library Science
Dominican University
River Forest, IL06.2002
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
Accomplishments
- Spearheaded programs project to improve community relations.
Timeline
Branch Manager
Chicago Public Library
10.2008 - Current
Children's Librarian
Chicago Public Library
10.2000 - Current
Master of Science - Library Science
Dominican University