Jeremiah Mukanda
Chicago,IL
Summary
Friendly Bartender with exceptional time management and multitasking skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Experience in providing drinks and bartending while simultaneously serving and running food.
Overview
8
8
years of professional experience
Work History
Bartender
Red Lobster
09.2022 - 09.2023
- Ensured drinks were efficiently provided in a timely manner for over 100 restaurant and bar top customers.
- Established menu knowledge and provided excellent service for both bar top customers and tables.
- Increased sales revenue by using suggestive selling techniques for drinks, appetizers, entrees, and desserts.
- Helped management and kitchen staff with expediting orders, packing to-go orders, and running food items.
- Managed seating arrangements, assigned sections, wrapped silverware, and cleaned tables.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Barista
Cafe Kopi
09.2021 - 06.2022
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages and bistro items.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all specialty drinks, teas, and syrups served.
Server
Royal Thai
04.2015 - 09.2016
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Science - Earth Society And Environmental Sustainability
University of Illinois At Urbana-Champaign
Champaign, IL05.2022
Skills
- Food Preparation
- Beverage Preparation
- Food Service
- Menu Memorization
- Food Running
- Health Codes Compliance
- Suggestive Selling
- Cash Register Operation
- Honest and Dependable
Timeline
Bartender
Red Lobster
09.2022 - 09.2023
Barista
Cafe Kopi
09.2021 - 06.2022
Server
Royal Thai
04.2015 - 09.2016
Bachelor of Science - Earth Society And Environmental Sustainability
University of Illinois At Urbana-Champaign
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