Jeremiah Hartwell
Springfield
Summary
Dynamic veterinary professional with a proven track record at the Animal Emergency Clinic of Springfield, excelling in patient monitoring and team leadership. Successfully mentored staff, enhancing service quality and client satisfaction. Skilled in surgical assistance and committed to continuous improvement, fostering a collaborative environment for optimal animal care.
Overview
11
11
years of professional experience
Work History
Vet Technician Leader
Animal Emergency Clinic of Springfield
06.2017 - Current
- Developed and implemented strategic initiatives to drive revenue growth and improve customer satisfaction.
- Mentored junior staff, fostering professional development and promoting a culture of continuous improvement.
- Assisted in administering medications to animals under veterinary supervision.
- Maintained cleanliness and organization of examination rooms and treatment areas.
- Supported veterinarians during surgical procedures by preparing instruments and supplies.
- Monitored animal behavior and vital signs during examinations and treatments.
- Engaged in continuous learning of veterinary practices and safety protocols to enhance skills.
- Collaborated with team members to ensure efficient workflow within the clinic.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Vet Assistant
Capitol Illini Chatham
06.2019 - 03.2021
- Assisted veterinarians with examinations and treatment of animals, ensuring comfort and safety during procedures.
- Managed inventory of medical supplies, maintaining organization and accessibility for efficient workflows.
- Educated pet owners on post-operative care and preventive health measures, enhancing client satisfaction and compliance.
- Monitored animal behavior and health status, providing timely updates to veterinary staff for informed decision-making.
Merchandising Manager
Petsmart
11.2014 - 06.2019
- Developed merchandising strategies that enhanced product visibility and customer engagement.
- Analyzed sales data to optimize inventory levels and reduce stockouts.
- Collaborated with cross-functional teams to execute promotional campaigns effectively.
- Trained and mentored junior staff on best practices in merchandising techniques.
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Managed seasonal transitions smoothly, minimizing disruptions while maintaining adequate stock levels.
Education
Rochester High School
Rochester, IL05-2014
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Patient monitoring
- Surgical assistance
- Team communication
- Reception Duties
- Physical examinations
- Laboratory procedures
- Medical record-keeping
Timeline
Vet Assistant
Capitol Illini Chatham
06.2019 - 03.2021
Vet Technician Leader
Animal Emergency Clinic of Springfield
06.2017 - Current
Merchandising Manager
Petsmart
11.2014 - 06.2019
Rochester High School
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