Jenny Velazquez
Chicago
Summary
Detail-oriented administrative and operations professional experienced in managing complex meetings, events, and facilities operations. Specializes in logistics coordination, vendor management, and process improvement. Collaborates effectively with leadership and external partners to enhance operational efficiency and streamline projects.
Overview
10
10
years of professional experience
Work History
Program Coordinator
American College of Surgeons
Chicago, IL
10.2024 - Current
- Successfully led planning and execution of the June Executive Committee Meeting and Mentoring Day for the first time, managing hotel coordination, room assignments, food and beverage planning, meeting logistics, and timelines while partnering with Meetings & Conventions, IT, and internal teams to ensure successful execution.
- Lead logistics for Trauma System Consultations, coordinating materials, travel, accommodations, communication, and cross-functional collaboration to successfully execute meetings under tight deadlines.
- Led logistics for Trauma System Consultations, coordinating materials, travel, accommodations, communication, and cross-functional collaboration to successfully execute meetings under tight deadlines.
- Managed COT meeting registration processes, collaborating with Meetings & Conventions, IT, Internal Communications, and external partners to ensure accurate setup, meet deadlines, and streamline attendee experiences.
- Coordinated COT exhibit logistics, overseeing staff registration, shipping, expense reporting, travel arrangements, and communication with internal teams and external organizations to ensure smooth operations.
- Managed financial coordination, tracking prepaid airfare, reviewing expenses, monitoring budget activity, identifying coding discrepancies, and maintaining expense tracking tools to enhance reporting accuracy and visibility.
- Build and maintain strong relationships with internal departments, vendors, and external partners to improve communication, streamline processes, and support successful educational programs and initiatives.
- Identify process improvements and cost-saving opportunities through vendor coordination, shipping solutions, expense management, and improved tracking methods.
- Managed COT webpages, ensured content accuracy, and updated information regularly.
- Recognized for strong ownership, professionalism, adaptability, collaboration, and proactive problem-solving while managing complex programs and competing priorities.
Operations & Facilities Coordinator
Compass Health Center
Chicago, IL
03.2019 - 09.2024
- Managed daily facilities and operations support across multiple locations, enhancing safety and efficiency of workplace operations.
- Partnered with building management, contractors, vendors, IT, HR, and leadership teams to resolve maintenance, safety, security, and operational needs.
- Oversaw facilities ticketing processes, tracked service requests, and conducted monthly facility inspections with documented follow-up actions.
- Developed and updated workplace safety procedures, employee training materials, emergency preparedness documentation, and compliance processes.
- Coordinated new hire onboarding logistics, preparing workspaces, assigning seating, creating badges, and distributing employee materials to streamline integration.
- Managed office supply inventory across three suites supporting 200+ employees while improving organization and inventory tracking.
- Coordinated company events, employee trainings, executive meetings, tours, and workplace initiatives.
- Maintained facility documentation and records, improving accessibility and organization for operational files.
Administrative Assistant
All Staff Staffing & Recruiting
Chicago, IL
12.2016 - 11.2017
- Supported daily administrative operations, recruitment activities, and employee documentation processes.
- Developed online job postings and social media content to attract qualified candidates for recruiting initiatives.
- Processed confidential employee paperwork while maintaining compliance with company policies and procedures.
- Reviewed employee timesheets, assisted with payroll preparation, and reconciled payroll documentation.
- Created online job postings and social media content to support recruiting initiatives.
- Verified new hire documentation and ensured compliance with I-9 verification requirements for smooth onboarding.
- Managed office supply inventory and coordinated maintenance of office equipment to ensure operational readiness.
Education
Associate of Arts -
Wilbur Wright College
Chicago, ILInterpreter - Spanish To English Medical, Legal & Education
Wilbur Wright College
ChicagoBachelor of Arts - Communication Public Relations
Southern New Hampshire University
Hooksett, NH12-2017
Skills
- Program Support
- Project Coordination
- Operations Coordination
- Event management
- Registration Management
- Vendor Management
- Travel & Expense Coordination
- Travel management
- Budget management
- Facilities Operations
- Process Improvement
- Cross-Functional Collaboration
- Safety & Compliance Procedures
- Microsoft Office Suite
- Compliance procedures
- Program Marketing
- Employee Onboarding
Languages
Spanish
Native or Bilingual
Timeline
Program Coordinator
American College of Surgeons
10.2024 - Current
Operations & Facilities Coordinator
Compass Health Center
03.2019 - 09.2024
Administrative Assistant
All Staff Staffing & Recruiting
12.2016 - 11.2017
Associate of Arts -
Wilbur Wright College
Interpreter - Spanish To English Medical, Legal & Education
Wilbur Wright College
Bachelor of Arts - Communication Public Relations
Southern New Hampshire University