Jenny-Flore LOUIS
Warrenville
Summary
Experienced with managing executive schedules and administrative tasks. Utilizes strong organizational and multitasking skills to enhance efficiency and support. Track record of maintaining confidentiality and ensuring seamless operations through effective communication and problem-solving.
Overview
8
8
years of professional experience
Work History
Personal Assistant
DHS Dors
Warrenville, IL
01.2025 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Implemented cleaning protocols to maintain hygiene and safety standards in residential properties.
Copy and Print Associate
Office Depot
Indian Harbour Beach, FL
08.2022 - 09.2023
- Oversaw daily operations of copy and print services, ensuring quality and timely execution of customer orders.
- Mentored junior team members on equipment usage and best practices for print production efficiency.
In Home Caregiver
HomeWell Care Services
Melbourne, FL
01.2022 - 08.2023
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Improved client well-being by providing personalized and compassionate in-home care services.
- Monitored progress and documented patient health status changes to keep care team updated.
Front Desk Receptionist
EXTENDED STAY AMERICA
Melbourne, FL
12.2021 - 05.2023
- Managed guest check-in and check-out processes efficiently, ensuring a positive first impression.
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
Collector
Medical Data Systems, Inc (MDS)
Melbourne, FL
10.2022 - 03.2023
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
- Contacted customers to discuss payment schedules and set up or immediately process payments.
- Collaborated with healthcare providers to verify patient information and update records efficiently.
Mental Health Technician
Circles of Care
Melbourne, FL
02.2022 - 11.2022
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Monitored patient behavior and mental health status, ensuring safety and compliance with treatment plans.
- Assisted in developing individualized care plans to address specific patient needs and goals.
Customer Experience Specialist
Ford Motor Company
Melbourne, FL
08.2021 - 03.2022
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Monitored customer feedback, identifying trends to improve product offerings and the overall customer experience.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
Front Office Assistant
Reading Area Community College
Reading, PA
11.2018 - 06.2021
- Assisted in managing student records and enrollment processes for efficiency.
- Managed front desk operations, ensuring efficient check-in and appointment scheduling.
Crew Member
Dunkin' Donuts
Reading, PA
01.2018 - 09.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Delivered exceptional customer service in high-volume environment.
Education
Associate Degree - Nursing
Reading Area Community College
Reading, PA03.2020
High School Diploma -
I-Lead Charter School
Reading, PA06.2018
Upper secondary education - Med technicien
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
Languages
English
Full Professional
Haitian Creole
Professional Working
Timeline
Personal Assistant
DHS Dors
01.2025 - Current
Collector
Medical Data Systems, Inc (MDS)
10.2022 - 03.2023
Copy and Print Associate
Office Depot
08.2022 - 09.2023
Mental Health Technician
Circles of Care
02.2022 - 11.2022
In Home Caregiver
HomeWell Care Services
01.2022 - 08.2023
Front Desk Receptionist
EXTENDED STAY AMERICA
12.2021 - 05.2023
Customer Experience Specialist
Ford Motor Company
08.2021 - 03.2022
Front Office Assistant
Reading Area Community College
11.2018 - 06.2021
Crew Member
Dunkin' Donuts
01.2018 - 09.2018
Associate Degree - Nursing
Reading Area Community College
High School Diploma -
I-Lead Charter School