Jennifer Tichota
Mount Carmel
Summary
Dynamic professional with extensive experience at Dollar General Market and a proven track record in customer service and sales strategies. Adept at resolving conflicts and enhancing customer relationships, while leveraging strong skills in inventory management and team collaboration to drive success. Committed to fostering positive environments that promote engagement and satisfaction.
Enthusiastic Teacher with superb leadership and communication skills. Easily cultivates trusting and productive relationships with students, parents, teachers and administration. Creates, monitors and sustains disciplined school culture of high academic and behavioral standards.
Overview
25
25
years of professional experience
Work History
Lead Sales Associate
Dollar General Market
Mt. Carmel
08.2024 - Current
- Provided excellent customer service by addressing customer inquiries in a timely manner.
- Greeted customers and provided product information.
- Maintained neatness and cleanliness throughout the store environment.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Performed cashier duties when needed during peak times or shortages in personnel.
- Processed payments and returned receipts, cash, coin and cards to customers.
Lead Teacher
The Kids Corral
Providence Village / Savannah
09.2011 - 07.2023
- Engaged in collaborative planning sessions with colleagues in order to design effective curricula for various grade levels.
- Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Utilized effective classroom management techniques to maintain order in the classroom.
- Ensured compliance with state standards by incorporating them into lesson plans.
- Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Integrated technology into daily lessons to enhance student engagement and learning outcomes.
- Participated in weekly faculty meetings by providing updates on departmental goals or objectives.
- Assisted in resolving conflicts between students, families, and staff members.
- Developed and implemented strategies to improve student learning outcomes.
- Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
- Attended district meetings related to curriculum changes or initiatives.
- Implemented appropriate disciplinary actions when necessary while ensuring compliance with school policies and procedures.
- Served as a mentor for new teachers during their onboarding process.
- Maintained secure and disciplined classroom to provide positive learning environment.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Organized activities to promote physical, mental and social development of each child.
- Communicated objectives for lessons, units and projects to students and parents.
- Researched books and supplemental materials to use with lesson plans.
- Involved parents in student learning to increase family interaction and student support.
- Evaluated and improved classroom environment to promote ultimate learning experiences.
- Worked with teachers to design interactive lessons and increase student success.
Teacher
Kinder Care Learning
Hemet / Temecula
03.2000 - 07.2007
- Provided individualized instruction to meet the needs of all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Developed and implemented lesson plans based on curriculum objectives.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Organized parent conferences throughout the year to discuss student progress.
Education
Some College (No Degree) - Medical Assistant
American Career College
CA10-2009
High School Diploma -
Hemet High School
Hemet, CA06-1997
Skills
- Customer service
- Cash handling
- Product knowledge
- Visual merchandising
- Sales strategies
- Inventory management
- Customer relationship management
- Flexible schedule
- Curriculum development
- Classroom management
- Student assessment
- Instructional design
- Educational technology
- Parent communication
- Team collaboration
- Conflict resolution
- Professional development
- Mentoring teachers
- Lesson planning
- Time management
- Childcare needs
- Family engagement
- Cultural history
- Emotional support
- Age-appropriate discipline
- Project-based learning
- Student advocacy
- Team building
- Department leadership
- Student engagement
References
References available upon request.
Timeline
Lead Sales Associate
Dollar General Market
08.2024 - Current
Lead Teacher
The Kids Corral
09.2011 - 07.2023
Teacher
Kinder Care Learning
03.2000 - 07.2007
Some College (No Degree) - Medical Assistant
American Career College
High School Diploma -
Hemet High School
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