Jennifer Strebing
Chrisman
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Cashier
Caseys General Stores Inc
Chrisman
02.2026 - Current
- Processed customer transactions efficiently at Caseys General Stores.
- Provided excellent customer service by addressing inquiries and concerns.
- Maintained a clean and organized checkout area for optimal efficiency.
- Help in the kitchen as well and make sure everything is correct with orders and check food safety.
Caregiver
Help at Home
Danville
01.2026 - Current
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients at all times.
Claim processor
Blue Cross Blue Shield of Illinois
Danville
07.2023 - 12.2025
- Processed insurance claims efficiently in compliance with company policies.
- Reviewed and verified claim documentation for accuracy and completeness.
- Communicated with members regarding claim inquiries and updates clearly.
- Assisted in training new staff on claims processing procedures and tools.
- Participated in team meetings to discuss workflow improvements and best practices.
- Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
Store Manager
McDonald's
Urbana
08.2009 - 07.2023
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on procedures and customer interaction.
- Managed inventory levels to maintain stock availability and reduce waste.
- Implemented company policies to enhance workplace safety and compliance standards.
- Scheduled staff shifts to optimize coverage during peak hours and events.
- Conducted regular performance evaluations for team members to support development.
- Coordinated promotional activities to increase store visibility and customer engagement.
- Resolved customer complaints promptly to uphold brand reputation and loyalty.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated POS system with new products and promotional offers.
- Organized promotional events to increase product awareness.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor in Psychology - Psychology
Colorado Technical University
Colorado Springs, CO 01.2026 - 06.2026
Bachelor's in Criminal Justice And Human Services -
Colorado Technical University
Colorado Springs, CO 12.2019 - 05.2022
Catlin High School
Catlin, ILSkills
- Customer service
- Case management
- Data analysis
- Critical thinking
- Emotional intelligence
- Team collaboration
- Conflict resolution
- Cash register systems
- Time management skills
- Expense tracking
- Cash handling expertise
- Cash handling and management
- ID verification
- Organizational growth
- Customer service excellence
- Liquor law compliance
- Data entry
- Multitasking and organization
- Effective communication
- Clinical assessment
- Time management
- Administering payroll
- [Software] expertise
- Appointment scheduling
- Letter writing
- Record preparation
- Database maintenance
- Digital file management
- Office administration
- Phone etiquette
References
References available upon request.
Timeline
Cashier
Caseys General Stores Inc
02.2026 - Current
Caregiver
Help at Home
01.2026 - Current
Bachelor in Psychology - Psychology
Colorado Technical University
01.2026 - 06.2026
Claim processor
Blue Cross Blue Shield of Illinois
07.2023 - 12.2025
Bachelor's in Criminal Justice And Human Services -
Colorado Technical University
12.2019 - 05.2022
Store Manager
McDonald's
08.2009 - 07.2023
Catlin High School