Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Stickler

Quincy

Summary

Strategic and results-driven operations leader with over a decade of experience in providing behavioral healthcare services, clinical administration, regulatory oversight, and multidisciplinary coordination. Proven ability to lead complex organizational functions, enhance social engagement, and cultivate strong partnerships with officers of the court, government agencies, and various community groups. Recognized for exceptional leadership, ethical governance, and the ability to align operational execution with organizational mission and long-term strategic goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Supervision & PAIP Facilitator, Office Manager

Hetzler & Associates
02.2018 - Current

➢ Perform all provider contracting and credentialing for several private carriers, Medicaid, DCFS/Foster Care, out of state DHS and Managed Care Organizations, along with review and negotiation of contract verbiage, fee schedules/reimbursement for all contractual agreements.

➢ Ensuring adherence to ethical processes in all delivery of services by adhering to local, state, and federal guidelines.

➢ Provide referrals and recommendations for appropriate services and treatment.

➢ Oversight of incoming court orders and maintain meticulous records of services and treatment to ensure provider guidelines/timelines are met.

➢ Work directly with and provide written communication and documentation to Judges, counsel of record, Guardian ad Litem, Probation, Illinois Department of Corrections, DCFS, and other referral sources.

➢ Compile detailed reports and evidence based research to support service plan & treatment recommendations.

➢ Provide expert witness testimony upon receipt of subpoena by a liaison of the court.

➢ Facilitate weekly group sessions for Partner Abuse Intervention Program.

Associate Director, Clinical Funding & Contracts

Chaddock
11.2012 - 01.2017

➢ Specialized in private entity, Medicaid, Managed Care, and DCFS contract interpretation, negotiation, and execution. Successful in maintaining multiple contracts and provider credentialing with several entities for both professional and ancillary behavioral health services.

➢ Perform all provider contracting and credentialing for several private carriers, ISBE, Medicaid, DCFS/Foster Care, out of state DHS and Managed Care Organizations, along with negotiation of fee schedules/reimbursement and contractual verbiage for single case agreements.

➢ Ensuring adherence to ethical processes to maximize reimbursement and maintain optimal position for all client services agency-wide including agency audits, post-payment reviews and follow-up.

➢ Assist clinicians in providing necessary documentation for authorization, continuity of care, and review for clinical appropriateness and medical necessity based on level of care guidelines and Medical Policy manuals.

➢ Maintain numerous regulatory and accreditation standards (COA & JCAHO) dealing with admissions/intake, state and federal compliance, quality assurance, finance, agency policies and procedures, as well as value and evidence-based outcomes.

Education

Associate of Science - Sociology/Social Work

John Wood Community College
Quincy
05-2021

Skills

  • Strategic planning
  • Contract management
  • Community outreach & advocacy
  • Business development
  • Financial oversight

Certification

Qualified Mental Health Professional - State of Illinois, Department of Health & Human Services

Partner Abuse Intervention Program Facilitator, State of Illinois, Department of Health & Human Services

Timeline

Supervision & PAIP Facilitator, Office Manager

Hetzler & Associates
02.2018 - Current

Associate Director, Clinical Funding & Contracts

Chaddock
11.2012 - 01.2017

Associate of Science - Sociology/Social Work

John Wood Community College
Jennifer Stickler