Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Sexton

Rockton

Summary

Billing professional dedicated to achieving optimal results through efficient billing processes and maintaining high standards of accuracy. Known for fostering strong team collaboration and adaptability in dynamic environments. Proficient in accounts receivable and billing processes.

Overview

14
14
years of professional experience

Work History

Collection/Billing Manager

Coram/CVS
01.2013 - Current
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Trained and mentored staff on procedures, compliance requirements, and collections techniques.
  • Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
  • Implemented policies that improved accounts receivable collections, resulting in reduced outstanding balances and increased cash flow.
  • Boosted team productivity through effective delegation of tasks, setting performance targets, and providing constructive feedback.
  • Conducted performance reviews and implemented improvement plans.
  • Created a transparent work environment that fostered open communication between team members, promoting collaboration and problem-solving skills development.

Collection/Billing Supervisor

Coram/CVS
01.2011 - 01.2013
  • Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
  • Facilitated monthly meetings with team members to discuss performance metrics, share best practices, and address any concerns or challenges faced during the billing cycle.
  • Boosted cash flow by identifying areas for improvement in payment terms enforcement and initiating corrective actions as needed.
  • Increased staff efficiency through regular evaluations, targeted coaching sessions, and tailored performance improvement plans.
  • Enhanced team productivity by providing ongoing training, guidance, and support to billing staff members.

Education

High School Diploma -

Harlem High School
Machesney Park, IL
05-1995

Skills

  • Personnel oversight
  • Audit support
  • Accounts receivable management
  • Analytical thinking
  • Staff training and development
  • Team building
  • Revenue cycle management
  • Process improvements

Timeline

Collection/Billing Manager

Coram/CVS
01.2013 - Current

Collection/Billing Supervisor

Coram/CVS
01.2011 - 01.2013

High School Diploma -

Harlem High School

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Jennifer Sexton