Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Reed

Collinsville

Summary

Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Total Access Urgent Care
05.2023 - Current

Within my career with TAUC i have advanced within the company to Team lead and Inventory Liasion.

Roles as PCT and Team lead

-Getting vitals(blood pressure, pulse, oxygen saturation, respirations, height, weight and last menstrual period.)

-Getting summary of patients chief complaint.

-Getting Past Medical History(medications, medical history, surgical history, allergies, family history, and social history)

-Collecting swabs (Covid, Flu, Strep), collecting blood for in-house labs(BMP, Liver, Mono HIV, H. Pylori testing) or for send out lab work

-IV/Phlebotomy skills

-Commination

-Medication counts

-Leadership

-Time management

-Computer skills(Word and Excel)

Roles as Inventory Liaison

-Weekly inventory counts and ordering

-Monthly, Quarterly, and Bi-annually counts of equipment and supplies

-Time management

-Communication with team managers, and maintenance

-Computer skills (Word and Excel)



Pizza Maker, Manager, General Manager

Papa John's Pizza
08.2016 - 09.2023

Pizza Maker(August 2016-August 2017)

-making pizzas

-Cashier

-Customer Service

-Money management

-Answering phone calls for customer orders or customer complaints

Delivery Driver(August 2017-August 2018)

-Delivery of customers order

-Clean driving record

-Answering phone calls from customers

-Money management

-Customer Service

Shift Lead(august 2018-May 2020)

-Money management

-Inventory counting

-Customer service

-Leadership

-Answering phone calls from customer

-De-Escalation techniques

-Time management

-Management of time sensitive inventory

Manager Designate(May 2020-June 2021)

-Money management

-Inventory counting and ordering

-Customer Service

-Leadership

-Time management

-Management of time sensitive inventory

-Answering phone calls from customers

-De-Escalation techniques

-Interviewing potential new employees

General Manager(June 2021-September 2023)

-Money management

-Inventory counting and ordering

-Customer Service

-Leadership

-Time Management

-Management of time sensitive inventory

-Answering phone calls from customers

-De-escalation techniques

-Hiring and firing

-Computer skills


Daycare Worker

Crossfit Voyage
03.2015 - 08.2015
  • Maintained a clean and hygienic environment by effectively cleaning toys, furniture, and flooring.
  • Provided nutritious meals and snacks to children, ensuring proper nutrition during care.
  • Ensured safety and engagement of children by actively supervising daily activities and interactions.
  • Created engaging and age-appropriate educational activities to enhance children’s learning experiences.
  • Implemented structured routines that promoted social skills and cooperation among children during play.
  • Communicated effectively with parents regarding children's progress and daily activities during care.
  • Promoted a positive atmosphere by encouraging creativity and self-expression through various activities.

Education

No Degree - EMT

Total Access Urgent Care-EMT
Bridgeton, MO
04-2023

No Degree - Culinary Arts

Vincennes University
Vincennes, Indiana, IN
08-2018

No Degree - Dental Assisting

Vatterott College
Fairview Heights
12-2015

High School Diploma -

O'fallon Township High School
O'Fallon, IL
05-2015

Skills

  • Basic life support
  • Vital signs monitoring
  • Patient observation
  • Customer Service

Certification

BLS certification

Timeline

Patient Care Technician

Total Access Urgent Care
05.2023 - Current

Pizza Maker, Manager, General Manager

Papa John's Pizza
08.2016 - 09.2023

Daycare Worker

Crossfit Voyage
03.2015 - 08.2015

No Degree - EMT

Total Access Urgent Care-EMT

No Degree - Culinary Arts

Vincennes University

No Degree - Dental Assisting

Vatterott College

High School Diploma -

O'fallon Township High School
Jennifer Reed