Jennifer Perez
Elgin
Summary
Reliable teller supervisor with thirty years of banking experience. Highly skilled in cash handling, customer relationships, effective communication and attention to detail.
Overview
39
39
years of professional experience
Work History
Teller Supervisor
American Eagle Bank
South Elgin
01.2009 - Current
- Supervise daily teller operations
- Customer transactions: cash checks, deposits, loan payments and payoffs
- Assisting customers with inquiries about their accounts
- Process mail (loan payments)
- Process Collection Department and Loan Department tickets and GL's
- Assist customers with their safe deposit box
- Teller overrides for certain transactions (Ex. high dollar amount withdrawals)
- Assist tellers with cash in and cash out of the vault
- Balance the ATM
- Process transactions from the night drop box
- Daily vault balancing
- Audit teller cash drawers
- Operate the coin machine
- Mailing customers their car titles after payoffs
- Stop payment auditing and filing
- File Accounts Payable invoices
- Taking inventory of teller supplies and requesting reorders
- Audit redeemed Savings Bonds
- Audit voided Official Checks
- Cash Savings Bonds
- Bank closing
- Kane County Tax payment processing (during tax season only)
Teller
First American Bank
Carpentersville
06.1987 - 02.2001
Skills
- Cash handling
- Vault management
- Transaction processing
- Payment processing
- Customer account services
- Audit compliance
- Customer relationship management
- Effective communication
- Reliable and responsible
Timeline
Teller Supervisor
American Eagle Bank
01.2009 - Current
Teller
First American Bank
06.1987 - 02.2001