Jennifer Nunez
Chicago
Summary
Senior Office Administrator with extensive experience at Griffith Foods, specializing in client relations and workflow optimization. Achievements include significant enhancements in operational efficiency and successful implementation of strategic planning initiatives. Expertise in inventory control and team collaboration, contributing to exceptional service delivery and overall organizational success.
Overview
10
10
years of professional experience
Work History
Senior Office Administrator
Griffith Foods
Alsip
09.2022 - Current
- Streamlined office supply inventory management, ensuring timely availability and cost savings.
- Enhanced client satisfaction through courteous reception services, including meetings and appointments.
- Played a pivotal role in financial administration tasks, such as invoicing and managing expense reports.
- Conducted research and data analysis to support executive decision-making processes.
- Implemented organizational systems for the reception area, boosting operational efficiency.
- Maintained comprehensive filing systems for documents, correspondence, and reports.
- Coordinated vendor relations to secure necessary supplies and services for office operations.
- Organized meetings and travel arrangements for senior management team members.
Night Manager
Village Discount Outlet
Chicago
02.2022 - 08.2022
- Oversaw nightly operations, including opening procedures and cash management, ensuring business readiness.
- Led team of employees to foster collaboration and elevate customer service standards.
- Managed inventory control and security measures, reducing loss and maintaining product integrity.
- Trained new night shift personnel on equipment usage and safety protocols.
- Analyzed financial data to identify cost-saving opportunities.
- Developed procedures for staff to manage customer complaints effectively.
- Handled emergency situations, including fires and medical incidents, ensuring safety.
- Created daily operation reports, summarizing sales figures and cash flow management.
Data Entry Specialist
Lab Elite
Chicago
09.2021 - 03.2022
- Entered patient information into database, ensuring confidentiality and HIPAA compliance.
- Handled receptionist duties by answering calls and communicating test results to patients.
- Maintained a safe, clean environment in adherence to health and safety guidelines.
- Scanned documents into company database using optical character recognition software.
- Monitored regulatory changes affecting recordkeeping processes.
- Inputted data accurately to ensure completeness of records.
- Validated customer information including addresses and contact numbers.
- Resolved issues related to incorrect or incomplete data entries.
Administrative Assistant
Griffith Foods
Alsip
05.2021 - 09.2021
- Coordinated logistics and shipment tracking through FedEx, UPS, and TMS to streamline operations.
- Resolved shipment delays by communicating with vendors and warehouse staff.
- Managed database systems for customer contact information to ensure data integrity.
- Answered customer inquiries regarding products and services to enhance satisfaction.
- Entered data into spreadsheets using Microsoft Excel to maintain accurate records.
Lead Supervisor
Georgia Nut
Skokie
01.2016 - 01.2021
- Trained daily team of 10–15 employees to uphold productivity and quality standards.
- Conducted inventory audits with R&D and Quality Control to improve product quality.
- Analyzed production data to identify efficiency and output enhancement opportunities.
- Monitored staff performance, providing constructive feedback and coaching on duties.
- Established clear team goals aligned with organizational objectives.
- Facilitated regular meetings to assess goals, objectives, and success strategies.
- Prepared detailed reports summarizing progress toward departmental goals.
- Ensured compliance with safety regulations and industry standards.
Skills
- Communication skills
- Team collaboration
- Problem solving
- Strategic planning
- Inventory management
- Event coordination
- Time management
- Attention to detail
- Research skills
- Customer engagement
- Document management
- Expense tracking
- Inbound call handling
- Leadership skills
- Mail processing
- Presentation design
- Relationship management
- Calendar scheduling
- Training and coaching
- Travel arrangements
Languages
- Spanish (Fluent), - English (Fluent)
Languages
Spanish
Professional
French
Limited
English
Professional
Professional Attributes
- - Committed to maintaining high levels of confidentiality and integrity.
- - Demonstrated ability to manage and prioritize tasks efficiently.
- - Adept at fostering positive relationships with clients, colleagues, and management.
Timeline
Senior Office Administrator
Griffith Foods
09.2022 - Current
Night Manager
Village Discount Outlet
02.2022 - 08.2022
Data Entry Specialist
Lab Elite
09.2021 - 03.2022
Administrative Assistant
Griffith Foods
05.2021 - 09.2021
Lead Supervisor
Georgia Nut
01.2016 - 01.2021
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