Jennifer Murphy
Huntley
Summary
Dynamic and results-driven Senior Healthcare Subrogation & Recovery Analyst with a proven track record of delivering exceptional communication, customer service, and organizational skills. Strong problem-solving abilities combined with a commitment to continuous learning, leveraging expertise in the personal injury insurance sector to drive team success and achieve positive outcomes. Dedicated to tackling new challenges with enthusiasm and contributing effectively to organizational objectives while fostering professional growth within a forward-thinking company.
Overview
31
31
years of professional experience
Work History
HEALTHCARE SUBROGATION & RECOVERY ANALYST/Remote
CONDUENT
01.2015 - Current
- Managed over 1,300 active cases identifying reimbursement opportunities through subrogation and third-party liability. Executed independent negotiations, leading cases to successful completion. Engaged in strong written and verbal communication with attorneys and claims adjusters for case assessment. Applied training using state / federal case law. Knowledge of ERISA, HIPAA and self-funded plans along with analytical skills to evaluate cases and establish reimbursement amounts accurately. Leveraged insurance expertise to improve recovery strategies.
Administrative Assistant
Mid-American Inspections
03.2009 - 07.2012
- Managed client communications by scheduling appointments and coordinating multi-state travel for inspectors. Conducted daily data entry to ensure accuracy of inspector findings for several clients. Facilitated appointment setting through effective phone communication with clients.
Workers Compensation Recovery Specialist
Primax Recoveries
02.1998 - 06.2005
- Identified reimbursement opportunities in work-related accidents and similar incidents. Conducted thorough case reviews to assess eligibility for reimbursement. Facilitated negotiations with health insurance providers to maximize client recovery. Negotiated with workers' compensation attorneys and claims adjusters for client reimbursements.
- Assisted in training new hires, enhancing onboarding experience through developed materials. Collaborated with management to refine training processes and improve efficiency.
Documentation Specialist
DER Travel
11.1994 - 02.1998
- Assisted in the completion of daily transportation documents for passengers traveling within Europe. Assisted in training of new hires on the handling of EuroStar travel documents. Daily communication with sales vendor in NYC. Phone Sales completed daily to promote point to point travel.
Education
Vocational -
American Airline Travel Academy
Chicago, Illinois10.1994
High School or equivalent - undefined
Ridgewood High School
Norridge, Illinois06.1994
Skills
- Personal injury
- Recovery negotiation skills
- claim monitoring/handling
- problem solving
- detail oriented
- effective time management
- microsoft office
Accomplishments
#2 ranked out of 60 recovery professionals in 2024 bringing in over $6 million dollars.
Timeline
HEALTHCARE SUBROGATION & RECOVERY ANALYST/Remote
CONDUENT
01.2015 - Current
Administrative Assistant
Mid-American Inspections
03.2009 - 07.2012
Workers Compensation Recovery Specialist
Primax Recoveries
02.1998 - 06.2005
Documentation Specialist
DER Travel
11.1994 - 02.1998
High School or equivalent - undefined
Ridgewood High School
Vocational -
American Airline Travel Academy