Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Mullins

Chicago

Summary

Results-driven sales professional with a proven record in customer education, relationship building, and sales strategy. Skilled in enhancing customer satisfaction and retention through effective communication and follow-up.

Overview

10
10
years of professional experience

Work History

Sales Representative

Eleras
Chicago
01.2025 - Current
  • Educated customers on warranty options and associated benefits.
  • Conducted follow-up communications to enhance customer satisfaction and retention.
  • Utilized CRM software to monitor customer interactions and sales performance.

Sales Representative

The Warranty Group
Chicago
02.2023 - 12.2024
  • Identified customer needs to enhance profitability and revenue.
  • Managed 60 inbound calls daily, ensuring efficient communication.

Sales Representative

Endurance Warranty
Chicago
04.2015 - 01.2023
  • Developed relationships with clients to understand their warranty needs.
  • Educated customers about warranty options and benefits available.
  • Handled inbound and outbound calls.
  • Closed between 6 and 10 deals daily.
  • Maintained accurate records of all sales and prospecting activities.

Education

High School Diploma -

Bogan
Chicago, IL
05-2000

Skills

  • CRM software and sales analysis
  • Customer education and relationship management
  • Deal closing and prospecting techniques
  • problem solving
  • telephone etiquette
  • customer relationship management
  • time management
  • Relationship building
  • effective communication
  • Performance improvement

Timeline

Sales Representative

Eleras
01.2025 - Current

Sales Representative

The Warranty Group
02.2023 - 12.2024

Sales Representative

Endurance Warranty
04.2015 - 01.2023

High School Diploma -

Bogan

Similar Profiles

CREATE PROFILE
Jennifer Mullins