Jennifer Mattson
Greenville
Summary
Skilled Vet Technician and Manager with a proven track record at Hillsboro Advanced Veterinary Care and KBP Foods. Excelled in patient monitoring and surgical assistance, alongside team leadership and relationship building. Demonstrated ability to enhance customer satisfaction and ensure safety through effective communication and professional standards.
Overview
2
2
years of professional experience
Work History
Vet Technician
Hillsboro Advanced Veterinary Care
01.2024 - Current
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
Manager
KBP Foods
01.2023 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Vet Technician Cert
Penn Foster Career School
Scranton, PA04-2025
Skills
- Patient monitoring
- Customer service
- Surgical assistance
- Team leadership
- Anesthesia administration
- Relationship building
- Controlled substance management
Timeline
Vet Technician
Hillsboro Advanced Veterinary Care
01.2024 - Current
Manager
KBP Foods
01.2023 - 01.2024
No Degree - Vet Technician Cert
Penn Foster Career School
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