Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Koslofski

Springfield,IL

Summary

Dynamic and dedicated professional with a strong background in customer service at Menards. Proven ability to enhance customer satisfaction through effective communication and cash handling skills. Recognized for fostering positive relationships and maintaining a reliable work ethic, ensuring seamless transactions and a welcoming shopping experience.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

9
9
years of professional experience

Work History

Cashier/Service Desk

Menards
04.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Paraprofessional

Springfield Public Schools District 186
11.2016 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.

Sales Associate- Apparel

Walmart
11.2018 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Associate of Arts - Early Childhood Education

Lincoln Land Community College
Springfield, IL
05-2022

High School Diploma -

Rochester High School
Rochester, IL
05-2003

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Money handling
  • Cash register systems
  • Payment processing
  • Product restocking

Timeline

Cashier/Service Desk

Menards
04.2021 - Current

Sales Associate- Apparel

Walmart
11.2018 - 03.2021

Paraprofessional

Springfield Public Schools District 186
11.2016 - Current

Associate of Arts - Early Childhood Education

Lincoln Land Community College

High School Diploma -

Rochester High School
Jennifer Koslofski