Jennifer Johnson
Galesburg
Summary
Dedicated professional with extensive experience in customer service and office administration. Proven ability in account reconciliation and payroll management, records management, ensuring efficient office operations and strong financial oversight. I am very reliable and dependable and I am always willing to learn new things.
Overview
23
23
years of professional experience
Work History
Assistant Office Manager
Bates Collision Center
Galesburg, IL
05.2003 - Current
Assisted with receptionist duties for 23 years by answering phones, entering data, and providing customer service.
Expanded responsibilities to include accounts payable and receivable tasks.
Managed billing for insurance companies, vendor payments, weekly deposits, and materials ordering, reconcile bank statements.
Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
Transferred and directed phone calls, guests, and mail to correct staff members.
Education
No Degree - Business
Carl Sandburg College
Galesburg, ILSkills
- Customer service
- Office administration
- Account reconciliation
- Scheduling and calendar management
- Payroll
- Scheduling appointments
- Inventory control
- Data inputting
Timeline
Assistant Office Manager
Bates Collision Center
05.2003 - Current
No Degree - Business
Carl Sandburg College