Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Hunn

West Dundee

Summary

Experienced retail management professional with proven expertise in store operations, team leadership, and driving sales growth. Recognized for developing and executing strategic initiatives that improve operational performance, enhance customer service, and strengthen team productivity. Committed to leveraging leadership skills and business expertise to support and advance organizational goals.

Overview

18
18
years of professional experience

Work History

Store Manager

CVS Pharmacy
Lombard
07.2018 - Current
  • Managed daily store operations while ensuring adherence to company policies.
  • Trained new employees on procedures and customer engagement strategies.
  • Implemented promotional displays to improve product visibility and drive sales.
  • Resolved customer complaints efficiently, maintaining high satisfaction levels.
  • Monitored financial transactions and upheld accurate cash handling procedures.
  • Developed strategies that increased sales and profitability, achieving a 23% rise on MCP budget.

Operations Manager

CVS Pharmacy
Chicago
05.2008 - 06.2018
  • Managed daily store operations, prioritizing customer service, inventory management, and staff scheduling.
  • Delegated assignments based on team strengths to optimize floor coverage and improve service quality.
  • Collaborated with store manager to develop strategic sales initiatives and coordinate promotional activities.
  • Contributed to district special projects focused on enhancing operational efficiency.
  • Assisted in inventory management and stock replenishment to ensure product availability.

Education

Bachelor of Science - Marketing

Northeastern Illinois University
Chicago, IL
05-2010

Skills

  • Store operations
  • Visual merchandising
  • Sales forecasting
  • Cash handling
  • Customer management
  • Employee training
  • Team motivation
  • Time management
  • Multitasking and organization
  • Performance goals

Timeline

Store Manager

CVS Pharmacy
07.2018 - Current

Operations Manager

CVS Pharmacy
05.2008 - 06.2018

Bachelor of Science - Marketing

Northeastern Illinois University
Jennifer Hunn