Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Hernandez

Burbank

Summary

Motivated accounting student at Northern Illinois University with a strong foundation in cash handling and reconciliation. Proven track record of exceeding expectations in previous roles, demonstrating quick learning and initiative. Leadership experience as a supervisor ensures operational efficiency and compliance. Bilingual proficiency enhances communication and customer service in diverse environments.

Overview

4
4
years of professional experience

Work History

Cashier

ALDI
08.2025 - Current
  • Oversee front-end presentation and cleanliness, managing customer flow to ensure positive a positive shopping experience.
  • Provide proactive assistance at self-checkout stations, and resolve transaction blocks.
  • Improved operational efficiency to enhance overall productivity.

Opening and Closing Supervisor

Tony’s Fresh Market
01.2023 - 08.2024
  • Led team of 5+ in daily front-end operations, ensuring adherence to company policies and enhancing operational consistency.
  • Optimized front-end efficiency by coordinating shift breaks and maintaining uptime for self-checkout machines.
  • Managed financial tasks, including balancing primary safe, preparing secure bank deposits, processing customer refunds, and verifying store reports.
  • Verified cash-handling compliance across 5 POS registers and Illinois Lottery terminal, reducing discrepancies and ensuring accuracy.
  • Served as a certified Western Union Agent, securely processing international money transfers, money orders, and utility bill payments while maintaining strict regulatory compliance.

Cashier/Self-Checkout

Tony’s Fresh Market
10.2022 - 01.2023
  • Monitored and assisted customers at self-checkout kiosks, troubleshooting hardware or transaction issues to ensure smooth checkout flow.
  • Provided high-quality customer service in high-volume retail environment to maximize satisfaction and retention.
  • Achieved optimal items per minute (IPM) for operational efficiency while ensuring cash drawer accuracy.
  • Maintained tidy and organized workspace by cleaning registers regularly.

Education

Bachelor’s degree - Accounting

Northern Illinois University
DeKalb, IL
05-2027

Associates Transfer - Liberal Arts

Moraine Valley Community College
Palos Hills, IL
05-2024

Skills

  • Microsoft Excel
  • Cash-handling and Reconciling
  • Billingual
  • Time Management
  • Attention to Detail
  • Multi-tasking and Adaptibility

Timeline

Cashier

ALDI
08.2025 - Current

Opening and Closing Supervisor

Tony’s Fresh Market
01.2023 - 08.2024

Cashier/Self-Checkout

Tony’s Fresh Market
10.2022 - 01.2023

Bachelor’s degree - Accounting

Northern Illinois University

Associates Transfer - Liberal Arts

Moraine Valley Community College
Jennifer Hernandez