Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer HEffelfinger

Bolingbrook

Summary

Dedicated Professional with experience in customer service and patient support. Handles guest inquiries and concerns with effective communication and a collaborative approach. Committed to enhancing guest experiences through attentive service and strong teamwork.

Motivated individual with strong communication and problem-solving strengths. Brings reliability, initiative, and positivity to new challenges. Eager to support team goals and contribute to workplace success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress

Teds Montana Grill
Bolingbrook, IL
03.2025 - 03.2026
  • Provided excellent customer service by promptly addressing guest inquiries and concerns.
  • Assisted in food and beverage service, ensuring timely delivery and presentation of orders.
  • Collaborated with kitchen staff to coordinate special requests and dietary needs for guests.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Developed knowledge of menu items to effectively guide guests in their selections.
  • Processed payments accurately using point-of-sale system, ensuring seamless transactions.

Patient Care Nurse Assistant

Elite Car Management
Naperville, IL
11.2024 - 03.2025
  • Assisted nursing staff with daily patient care tasks and activities.
  • Monitored vital signs and reported changes to healthcare professionals promptly.
  • Supported patients with mobility, hygiene, and basic health needs effectively.
  • Maintained accurate patient records and documentation for continuity of care.

Education

High School Diploma -

Bolingbrook High School
Bolingbrook, IL
05-2022

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Decision-making
  • Handling complaints

Certification

  • CPR Training - October 2025

Timeline

Waitress

Teds Montana Grill
03.2025 - 03.2026

Patient Care Nurse Assistant

Elite Car Management
11.2024 - 03.2025

High School Diploma -

Bolingbrook High School
Jennifer HEffelfinger