Summary
Overview
Work History
Education
Skills
Timeline
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JENNIFER GALASINSKI

CHICAGO

Summary

An optimistic and energetic sales professional with 10+ years of experience building strategic relationships. Background in sales, telecommunications, customer service, and restaurant hospitality - combine to create a customer-centric professional focused on driving revenues.

Overview

17
17
years of professional experience

Work History

Sales Associate

Bath & Body Works
04.2025 - Current
  • Built relationships with customers to encourage repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash, credit cards, and gift card transactions efficiently while adhering to company cash, credit cards, and gift card handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges, and refunds under store policy.

Office Assistant

Milan Engineering
06.2021 - 11.2024
  • Office Assistant helping operate business smoothly by coordinating activities between staff and clients
  • Assist with client communication tasks such as following up on Request for Quotes (RFQ), scheduling jobs, and requesting payments.
  • Coordinate with manager and staff on job scheduling, to ensure that the staff is onsite per the client’s expectations.
  • Maintain inventory of supplies, order materials, and escalate to manager in case of delays or issues.
  • Track timesheets of the staff to estimate hours spent on each job, and assist in invoicing.

Freelance Marketing Consultant

07.2019 - 05.2021
  • Independent Sales and Marketing Strategist helping small business with creating brand presence and digital marketing.
  • Ideate social media communications and digital marketing techniques to drive brand visibility and client retention for small businesses such as beauticians and aestheticians.
  • Identify the unique drivers within the mobile communications market and the need for a compelling social media strategy to successfully compete and gain brand visibility and market share.
  • Consult small business owners in developing customer loyalty management strategies. Connecting business owners with other service providers such as website developers and photographers to help develop web presence. Also, advised them on ways to engage and assist customers during CoVID shutdowns.

Server | Waitress | Guest Experience Specialist

Various Restaurants
05.2008 - 05.2019
  • Delivering superior customer service and building relationships with guests to establish trust as their go-to waitress.
  • Champion vital front-of-house operations involving exceptional standards of service to meet sales targets and customer expectations. Built a positive, enjoyable environment that resulted in high levels of repeat customers.
  • Requested by regulars and repeat guests that would bring large groups to personal section. Able to deliver exceptional service at a rapid pace and high-intensity environment of sales and timely service.
  • Upselling to increase sales by recommending higher-margin items such as seasonal specials and delicacies that were temporary. Taking care of and checking about continued drink upsales/refills to maximize revenue as well guest enjoyment.

Education

Bachelor of Arts Degree - Business Administration

NEIU
Chicago, IL
01.2024

Skills

  • Sales & Marketing
  • Media/Digital Channels
  • Negotiation skills
  • Customer Service
  • Consumer Insights
  • Relationship Management

Timeline

Sales Associate

Bath & Body Works
04.2025 - Current

Office Assistant

Milan Engineering
06.2021 - 11.2024

Freelance Marketing Consultant

07.2019 - 05.2021

Server | Waitress | Guest Experience Specialist

Various Restaurants
05.2008 - 05.2019

Bachelor of Arts Degree - Business Administration

NEIU

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JENNIFER GALASINSKI