Jennifer Collado
Aurora
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Host
FRIACOS MEXICAN RESTAURAUNT
05.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Server
Friacos Mexican Restaraunt
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Waubonsee Community College
Sugar Grove, ILSkills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Languages
Spanish
Full Professional
Timeline
Host
FRIACOS MEXICAN RESTAURAUNT
05.2022 - Current
Server
Friacos Mexican Restaraunt
05.2022 - Current
High School Diploma -
Waubonsee Community College
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