Jennifer Clark

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained employee's timesheets and created weekly payroll.
• Created invoiced for serviced provided.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

Conducted drug use screenings with incarcerated individuals inside of maximum security prison.

• Complied with all federal, state, and local regulations as well as company rules.
• Interacted with public to give directions, explain rules, and regulations and respond to inquiries.

• Reported child abuse in accordance with legal standards of mandatory reporters.
• Visited home environments to help clients develop comprehensive life, technical and job skills.
• Promoted community integration by providing extensive physical, emotional and social support.
• Developed rapport to create safe and trusting environment for care.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Interviewed individuals and families to assess needs and provide informational resources.
• Collaborated with community program leaders and advocates to make resources accessible to those in need.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized activities for birth parents and in-home support counselors.
• Worked flexible hours; night, weekend, and holiday shifts.
• Developed network relationships with industry professionals to enhance community awareness and promote services.
• Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.

• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
• Worked as part of collaborative team to address changing needs of children and families.
• Promoted positive interactions of children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into concrete concepts.
• Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.

• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

• Reduced problem behaviors with positive reinforcement and supportive techniques.
• Assisted children through recovery from difficult home or school situations.
• Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
• Cared for medically fragile children in need of extensive support.
• Helped reunify birth families through coordinated visitation strategies.
• Transported kids to mandated therapy, extracurricular activities and medical appointments.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Completed home welfare checks to align with state and program guidelines.
• Collaborated with community program leaders and advocates to make resources accessible to those in need.
• Prepared and maintained individual beds and personal space for foster children.